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Shipping & fulfillment
Walmart Fulfillment Services (WFS)
Walmart Fulfillment Services (WFS) allows sellers to store their inventory at Walmart fulfillment centers. When a customer places an order on Walmart.com, we’ll pick, pack, and ship the item to the customer on your behalf. WFS also handles all customer support and returns for these orders. The program enables you to spend more time focusing on increasing sales, while having confidence that your orders will be delivered quickly and with outstanding customer support. The WFS end-to-end fulfillment experience comes with access to Walmart omni-channel capabilities such as our Free & Easy Returns program. Participating items are displayed with "2-day shipping" and "Fulfilled by Walmart" tags for increased product visibility, which may help improve conversion.
WFS program benefits
With the world's largest supply chain infrastructure, WFS has the unique ability to provide sellers with the scale, quality, cost, and efficiency to grow a successful business on Walmart.com. The benefits of participating in the WFS program include:
- Exceptional service. Delight customers with fast delivery, easy returns, and quality customer service.
- Cost-effective solution. Walmart Fulfillment Services has some of the lowest rates in the industry.
- Full transparency. Track inventory, orders, and shipments with easy-to-read dashboards.
- Increased site visibility. Sellers using WFS see 50% GMV growth, on average, for items with "Fulfilled by Walmart" and "2-day shipping" tags.*
- Omnichannel success. Optimize your returns with our omnichannel Free & Easy Returns program.
- Personal support. Let us be your personal advisor on the next-generation fulfillment service.
*Walmart first-party data, February 2024-July 2024.
How does it work?
Create an account in Seller Center and add your WFS details. Then create or convert your products to Walmart-fulfilled listings. Next, you’ll send your inventory to your assigned Walmart fulfillment center, where we’ll store your products, prepare them for shipping when an order is placed, deliver your items, support your customer inquiries, and process any returns.
Program fee structure
Walmart Fulfillment Services (WFS) rates average 15% less* than the competition. Our simple and straightforward cost structure includes a fixed monthly storage fee and a fulfillment price that's based on the item weight alone (excluding add-on fees for apparel, hazardous materials, items with low retail prices, and oversize items). We offer one simple rate card, with no signup or monthly subscription fees! Visit the WFS Fees page to see how the WFS fee structure applies to you. *Fulfillment cost per item, on average. Walmart first-party data, January 2024-June 2024.
Product requirements
There are some limits to the types of products that can be included in the program:
- Items must ship to Walmart fulfillment centers from within the United States
- No temperature-regulated products
- No prohibited products
- Maximum packaged product weight is 500 lb.
- Maximum packaged product dimensions of 120" x 105" x 93"