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Walmart Fulfillment Services (WFS)

Guide

Walmart Fulfillment Services (WFS): Overview

Last updated on Jan 30, 2025

Reading time: 6 min

In this guide:

Overview
WFS program benefits
How does it work?
Product requirements
Frequently asked questions
Related guides

Overview

Walmart Fulfillment Services (WFS) allows sellers to store their inventory at Walmart fulfillment centers. When a customer places an order on Walmart.com, we’ll pick, pack, and ship the item to the customer on your behalf. WFS also handles all customer support and returns for these orders. The program enables you to spend more time focusing on increasing sales, while having confidence that your orders will be delivered quickly and with outstanding customer support. The WFS end-to-end fulfillment experience comes with access to Walmart omni-channel capabilities such as our Free & Easy Returns program. Participating items are displayed with "2-day shipping" and "Fulfilled by Walmart" tags for increased product visibility, which may help improve conversion.

WFS program benefits

With the world's largest supply chain infrastructure, WFS has the unique ability to provide sellers with the scale, quality, cost, and efficiency to grow a successful business on Walmart.com. The benefits of participating in the WFS program include:

Exceptional service. Delight customers with fast delivery, easy returns, and quality customer service.
Cost-effective solution. Walmart Fulfillment Services has some of the lowest rates in the industry.
Full transparency. Track inventory, orders, and shipments with easy-to-read dashboards.
Increased site visibility. Sellers using WFS see 50% GMV growth, on average, for items with "Fulfilled by Walmart" and "2-day shipping" tags.*
Omnichannel success. Optimize your returns with our omnichannel Free & Easy Returns program.
Personal support. Let us be your personal advisor on the next-generation fulfillment service.
No minimum or maximum inventory. Send the inventory amount that works best for your business, and adjust as you grow!

_{*Walmart first-party data, February 2024-July 2024.}

How does it work?

Create an account in Seller Center and add your WFS details. Then create or convert your products to Walmart-fulfilled listings. Next, you’ll send your inventory to your assigned Walmart fulfillment center, where we’ll store your products, prepare them for shipping when an order is placed, deliver your items, support your customer inquiries, and process any returns.

Program fee structure

Walmart Fulfillment Services (WFS) rates average 15% less* than the competition. Our simple and straightforward cost structure includes a fixed monthly storage fee and a fulfillment price that's based on the item weight alone (excluding add-on fees for apparel, hazardous materials, items with low retail prices, and oversize items). We offer one simple rate card, with no signup or monthly subscription fees! Visit the WFS Fees page to see how the WFS fee structure applies to you. _{*Fulfillment cost per item, on average.}_{Walmart first-party data, January 2024-June 2024.}

Product requirements

There are some limits to the types of products that can be included in the program:

Items must ship to Walmart fulfillment centers from within the United States
No temperature-regulated products
No prohibited products
Maximum packaged product weight is 500 lb.
Maximum packaged product dimensions of 120" x 105" x 93"

Frequently asked questions

How is the WFS program different from competitors in the industry?

Keeping in step with Walmart history and values, we are working hard to build a convenient, transparent, and easy-to-use ecommerce fulfillment program. It's a program that third-party sellers and brands can trust while still having control over their business. Walmart is a pioneer in transforming retail into an omnichannel experience. We offer third-party partners the ability to leverage Walmart 1P capabilities to help reach new shoppers wherever they are or however they want to shop. The WFS program offers sellers a fast, low-cost fulfillment service to grow their businesses and reach new customers. Sellers also get access to Walmart's omnichannel capabilities such as our  Free & Easy Returns program – a competitive advantage that no other 3PL service can offer.  Our teams and tools are available to help sellers make the best decisions in item selection, brand offerings, and inventory forecasting. If you need to contact Seller Support, select the Help button in the Seller Center menu bar or contact Support directly. (Contact information is available during onboarding.) Your dedicated Support team is available to answer questions Monday to Sunday: 5:00 AM to 10:00 PM MST | Mon–Fri 5:00 AM to 3:30 PM MST | Sat 12:00 PM to 10:00 PM MST | Sun

Do I have to be a current Marketplace seller to enroll in WFS?

Do you fulfill items not sold on Walmart.com?

What does the ideal assortment look like?

What types of items are not a good fit for WFS?

What can sellers do to accelerate revenue lift with WFS?

Based on WFS successes, we suggest:

Prioritizing items and brands new to Walmart.com
Selecting products that are priced competitively
Ensuring high-quality item page content
Providing enough inventory to meet customer demand
Joining the Walmart Sponsored Products program to increase item visibility on Walmart.com
Ensuring participating items meet Walmart Marketplace guidelines for prohibited/restricted products

Can I talk to other sellers who have participated in the WFS program?

Are there inventory requirements or a SKU minimum to participate in WFS?

Do WFS items have any special branding on Walmart.com?

How does the customer returns process work?

How does inbound shipping work?

You’ll create an inbound order, including item and shipment details, in Seller Center. You’ll then be assigned a fulfillment center to send your inventory to. We also offer the Walmart Preferred Carrier Program with discounted shipping rates for parcel, less-than-truckload and full truckload shipments. Once you’ve set up your WFS items and are ready to ship inventory, you can access this service in Seller Center.

What type of packaging options do you offer?

Will you ship internationally?

Can I send items to WFS that have been prohibited by Marketplace?

Helpful resources

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Shipping & fulfillment policy

Shipping & fulfillment

In this guide, you’ll learn more about the requirements of the Shipping & Fulfillment Policy, along with additional guidelines. 

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Shipping methods: Overview

Shipping & fulfillment

As a Marketplace seller, you have five shipping method options to ship orders to customers: Value, Standard, TwoDay, OneDay or Freight shipping.

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Shipping methods: Parcel shipping carriers

Shipping & fulfillment

As a Marketplace seller, you’re responsible for choosing a carrier method for delivery of your items, unless you choose to ship with Walmart Fulfillment Services (WFS).

Go to guide

About Walmart.com

Walmart Inc. (NYSE:WMT) helps people around the world save money and live better- anytime and anywhere - in retail stores, online, and through their mobile devices. Each week, approximately 240 million customers and members visit more than 10,500 stores and numerous eCommerce websites in 20 countries. With fiscal year 2023 revenue of $611 billion, Walmart employs approximately 2.1 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity.