Eligibility 

Currently, ITS is available only to a select group of WFS sellers based on inventory type. If you’d like to get access to ITS, please contact your account manager or Support. 

Fees 

The following table breaks down the per-unit fees for ITS. When you create an inbound order, you’ll also see the estimated total cost. 

 Here’s how to calculate shipping weight: 

• For units that weigh less than 1 lb, use the unit weight. Then round up to the nearest pound. 
• If your unit weight is equal to or over 1 lb, use the greater of unit weight or dimensional weight.* Then round up to the nearest pound. 

*Dimensional weight = (length x width x height in inches) / 139 

How does it work?  

When you create an inbound order, you’ll see 2 options: 

• If you use ITS, you’ll send inventory to a single transfer station.  
• If you choose to distribute inventory yourself, you’ll send it to your assigned fulfillment centers. This may mean splitting your inventory and packing multiple shipments. 

When you choose ITS, you’ll be assigned a single transfer station to send inventory to. From there, we’ll split the inventory into multiple shipments and distribute it to fulfillment centers across the country. We choose the final destinations based on the item’s level on hand, on order and geography-based demand.  

After arriving at the transfer station, some of your inventory may be available to sell within 4 business days. We'll also make sure enough inventory is distributed to the first fulfillment center, so your items stay in stock while we move the rest across the network.  

Tracking inventory transfers 

You can check when shipments are checked in at a transfer station, on the way to their final destinations and when receiving started. Here’s how to track the progress: 

1. Log into Seller Center and go to the Shipments page. 

2. Find your ITS shipment. Select the 3 dots, then Track shipment. 

3. Go to the Track items tab. Then select View transfer progress. 

4. View the status for each transfer, including estimated delivery and receiving progress by destination. 

After arriving at the transfer station, some of your inventory may be available to sell within 4 business days. You can check the status of available inventory on the Inventory page.  

ITS for Walmart Cross Border - Imports

From the time items are received at the transfer station until they reach their final destinations, ITS works the same for both Walmart Cross Border - Imports and domestic shipments. In the following sections, we’ll explain key differences for Walmart Cross Border – Imports shipments.  

ITS will apply to all Walmart Imports shipments of sortable* (standard size) inventory using any ocean transport mode (FCL and LCL), all origins and all destinations.  

Currently free, changing soon

ITS will be free for all Walmart Imports shipments booked through September 30, 2025 and delivered by October 15, 2025 to the origin port or origin consolidation warehouse (also known as a container freight station or CFS). Starting October 1, 2025, you’ll see an “Inventory transfer service” line on the estimated price calculator when booking shipments of sortable (standard size) inventory. ITS will only be charged for shipments booked on or after October 1, 2025 and will not affect any previously booked shipments. 

ITS fee caps for Walmart Cross Border - Imports

Limited ITS fees are just one of the benefits of using Walmart Imports to inbound your inventory to WFS. ITS fees are calculated per unit based on weight using the ITS fee table, until your shipment reaches the Walmart Imports ITS fee caps. 

View weight and volume limits for different container sizes and shipment modes. 

After items have been received at their final fulfillment centers, you can see Imports ITS fees in the Settlement Report. Charges for each shipment are listed as “InventoryTransferFee” in the Transaction Type column. These are charged under different line items than Walmart Logistics charges.  

Estimating ITS fees during booking

When booking Walmart Imports shipments of sortable* (standard size inventory), you’ll see an “Inventory transfer service” line on the Estimated price calculator. The price will show as “TBD” until you add items in the Items to send tab. On that page, select Update price after adding items, and you’ll see your new estimated price at the top of the page. The final ITS fee estimate will show in the Estimated price section of the Review shipment page before you confirm your booking. 

ITS fees may change after booking if booking information is inaccurate. For example, ITS fees will be added for any additional units received, and will not be charged for any non-received units (e.g. any missing units at time of receiving). For LCL shipments, sometimes the cargo measurements at the origin warehouse (CFS) differ from what was provided at the time of booking. In those cases, adjusted ITS fees will be calculated into the new estimated price you accept at that time. 

Manage receiving delays 

Items that require unplanned prep work (e.g., incorrect labels, missing inbound order), or that arrive during sales events, holidays, peak months (October 1–December 31) or other circumstances may take up to 10 business days to process. Before you contact Support: 

• Track the status of each transfer, including the receiving progress. Associates inspect and put away each unit by hand, so it may take time to complete receiving. 

• Check the Shipments page for receiving issues. Damage, incorrect prep and other issues may delay receiving. 

• If you use your own carrier, be as accurate as possible with the estimated ship date. This helps us plan labor and inventory capacity. 

• Also add the tracking number as soon as you get it. This helps us schedule deliveries more efficiently. 

• Wait at least 10 days from the time of delivery for receiving to finish. 

 If you believe your inventory is missing, you can open a dispute after 10 days.