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Dispute a failed delivery return refund
Order management
If a delivery was unsuccessful and the customer claims they didn’t receive the item, you may be eligible to dispute the refund issued for that return.
Dispute a Walmart Customer Care refund
Order management
As a Walmart Marketplace seller, you may be eligible to file a dispute for a Walmart Customer Care refund.
Create item-level return rules
Order management
In this guide, you’ll learn how to set up your return rules. If you need to set up return exemptions for hazmat, freight or custom items, you’ll need to request approval from Walmart first.
Cancel an order in Seller Center
Order management
As a Walmart Marketplace seller, it’s important to note that canceling customer orders can negatively affect the customer experience, as well as your Cancel Rate performance metrics.
Submit a lag time exemption request
Shipping & fulfillment
Walmart Marketplace requires sellers to ship orders within two business days, but there may be times when you need to request an extension to exceed that timeframe.
Update fulfillment lag time in Seller Center
Shipping & fulfillment
Fulfillment Lag Time is the number of days it takes you to prepare an item for shipment.
Getting started
Before you start selling on Walmart Marketplace
Getting started
In this guide, we’ll cover the essentials of what you need to know before you apply and start selling on Walmart Marketplace.
Complete onboarding in Seller Center
Getting started
Seller Center is your one-stop-shop for managing your items on Walmart Marketplace.
Global onboarding: Set up an additional market
Getting started
In this guide, you’ll learn how to add more markets with the same account. 
Referral Fee Schedule for Contract Categories
Getting started
As a Marketplace seller, you pay a referral fee for each product you sell on Walmart Marketplace.
Tax classifications and documentation
Getting started
If you intend on selling on the U.S. Marketplace, you’re required to provide a business tax ID or business license number, your tax classification based on your country of incorporation and supporting documentation to confirm your company’s credentials. 
Walmart Marketplace retailer policies
Getting started
It’s imperative for sellers to understand and share our commitment to a fair, open, and honest Marketplace culture.
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