If a delivery was unsuccessful and the customer claims they didn’t receive the item, you may be eligible to dispute the refund issued for that return.

As a Walmart Marketplace seller, you may be eligible to file a dispute for a Walmart Customer Care refund.

In this guide, you’ll learn how to set up your return rules. If you need to set up return exemptions for hazmat, freight or custom items, you’ll need to request approval from Walmart first.

As a Walmart Marketplace seller, it’s important to note that canceling customer orders can negatively affect the customer experience, as well as your Cancel Rate performance metrics.

Walmart Marketplace requires sellers to ship orders within two business days, but there may be times when you need to request an extension to exceed that timeframe.

Fulfillment Lag Time is the number of days it takes you to prepare an item for shipment.

In this guide, we’ll cover the essentials of what you need to know before you apply and start selling on Walmart Marketplace.

Seller Center is your one-stop-shop for managing your items on Walmart Marketplace.

In this guide, you’ll learn how to add more markets with the same account. 

As a Marketplace seller, you pay a referral fee for each product you sell on Walmart Marketplace.

If you intend on selling on the U.S. Marketplace, you’re required to provide a business tax ID or business license number, your tax classification based on your country of incorporation and supporting documentation to confirm your company’s credentials. 

It’s imperative for sellers to understand and share our commitment to a fair, open, and honest Marketplace culture.