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Guide
Complete onboarding in Seller Center
Last updated on Dec 19, 2024
Reading time: 4 min
Overview

Seller Center is your one-stop-shop for managing your items on Walmart Marketplace. After you’ve created your Seller Center account and agreed to the comprehensive terms for Walmart Marketplace, Walmart Fulfillment Services (WFS) and Walmart Ad Center, you’ll be directed to the Seller Center onboarding homepage to complete the account setup process: Business verification, Market-specific details, Fulfillment, Payments and Catalog.

Notes

Your items can be published on Walmart.com only after the account setup process in Seller Center is complete. 

Step 1 – Get verified

Business verification is a crucial step that helps us confirm your company’s credentials. For verification, enter your business details, including tax registration, exactly as they appear in your IRS records or government-issued documents to avoid delays in processing. You must also include personal information, including the personal ID of the applicant or legal representative, as required.

Notes

If you’re based outside the U.S., you’ll need to provide additional verification, as well as location-specific documentation. For a full list of tax documentation requirements, visit Tax classifications and documentation.

Step 2 – Add market details  

Provide specific customer service details. International sellers that onboard can provide their U.S. tax ID (if they have one) and their corresponding legal business name in the U.S.

Step 3 – Manage fulfillment 

Choose your fulfillment method and preferred shipping options. You have the option to use Standard or Value shipping templates or navigate to the Advanced Set up page to define your own templates. When you’re done, accept the Returns Shipping Service (RSS) terms and conditions and enter the address for your return center.

After completing your account setup, you can modify the templates anytime by using Shipping Templates, Walmart’s Settings API or your own carrier account for shipping.

If you’re a LocalFinds seller, enter the details for Local Store, Return Center and Return Labels. Enter your store’s address if you want returnable items shipped to your store. You can manage your local store settings anytime from the Local Fulfillment page in Seller Center.

Step 4 – Get paid 

Choose how you want to get paid by signing up with a third-party payment processor. Payment processor options vary based on your country of incorporation.

As a new seller, you’ll experience a New Seller Payment Hold after you begin selling on Walmart Marketplace to allow time to build sales history and credibility. The timeframe of this hold varies by your country of incorporation.

Step 5 – Set up your Catalog 

You must complete the above steps before you can start adding items to your Catalog. There are a few ways you can set up your items on Walmart Marketplace. You can set up individual items or several items at once through Seller Center, Walmart APIs or an approved Solution Provider.

After you set up your items and add inventory to your fulfillment centers, your account setup will be complete.

Notes

It may take up to four hours after adding your inventory for your account setup to be complete.

Pro tip

If you sell products that don't have a product ID (e.g., private label or handmade jewelry), you can request a UPC or GTIN exemption to sell these items on Walmart.com. To request an exemption, you’ll need to reach out to Seller Support in Seller Center. Select the Help button in the Seller Center menu bar and follow this path: Items and inventory > Request exemption > UPC Exemption.

If the item you want to sell is something you’ve manufactured or produced, you may have to purchase a product ID. You may choose to purchase a GTIN, UPC or EAN from GS1 here. If you choose to purchase an ISBN, consult the appropriate authority by country through using the ISBN lookup tool.

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