Use your own carrier

Whether you use a third-party carrier for less than truckload (LTL) or full truckload (FTL) shipments, you'll need to complete the following steps:

Step 1 – Print labels

First, follow the steps in WFS shipping plans: Print labels to download receiving labels from Seller Center. The fulfillment center uses this to verify the shipment and its contents. Place this label on each master case or pallet. In addition, the carrier will have their own labels to verify delivery to the correct address. Download these from the carrier website and place this label on your shipment.

Step 2 – Create a pickup request

Schedule a pickup directly with the carrier. You can find all information about your shipment, including the fulfillment center address, on the Shipping Plans page. Make sure to include the shipment ID in your request. This will vary by carrier, so look for a text field or tab where you can add custom information. The shipment ID will appear on the carrier invoice, making it easier to track the shipment.

Step 3 – Add tracking numbers

Enter tracking numbers in Seller Center to easily view live updates from the carrier, like current location and estimated delivery. To add tracking numbers, go to the Shipping Plans page. Then filter the status by Tracking needed and select Add tracking.

Step 4 – Schedule a delivery appointment

For LTL and FTL shipments, carriers need to schedule the delivery at the fulfillment center. They must use Scheduler 2.0 to schedule the appointment and show the confirmation number to the truck gate when they arrive. Carriers can follow the steps in Schedule delivery appointments.

Parcel shipments do not need a delivery appointment.

Manage international imports

If you’re shipping inventory from outside the US, you can use Walmart Cross Border - Imports to ship directly from Asia to Walmart fulfillment centers in the US. Otherwise you'll need to use a freight forwarding company to ship to a Walmart fulfillment center. Walmart Fulfillment Services (WFS) does not manage customs clearance or international shipping except for shipments via Walmart Cross Border.

International shipments must follow these guidelines:

• You are responsible for clearing US Customs.
• You must meet WFS product requirements.
• Products must be properly prepared and packed under the WFS Routing and Packaging Guide.
• A US warehouse or fulfillment center is not required. However, per compliance regulations, you must have a US address for returns.
• Items delivered via container must meet these regulations:
• Container axle must meet the standard 48” dock height to be accepted.
• If it’s a drop shipment, you may send floor loads. For live unloads, items must be palletized.
• If containers are deemed unsafe to unload for any reason, WFS reserves the right to reject the shipment.