Getting started
Item setup
Catalog management
Seller Fulfillment Services
Listing optimization
Order management
Taxes & payments
Policies & standards
Growth opportunities
Advertising
Walmart Fulfillment Services (WFS)
WFS basics
Getting started with WFS
WFS item setup
Shipping to WFS
WFS inbound orders: Send domestic inventory
Walmart Preferred Carrier: Overview
Walmart Preferred Carrier: Set up shipments
Walmart Preferred Carrier: Prepare for pickup
Walmart Preferred Carrier: Track shipments
WFS inbound orders: Use own carrier
Walmart Cross Border - Imports: Overview
WFS Prep Services
WFS Inventory Transfer Services
WFS inbound orders: Labels
WFS inbound orders: Prepare and pack shipments
WFS inbound orders: Select containers and dunnage
WFS inbound orders: Select & pack pallets
WFS inbound orders: Shipment documentation requirements
WFS inbound orders: Schedule delivery appointments
WFS inbound orders: Receiving
WFS Inventory management
Walmart Cross Border - Imports
Walmart Multichannel Solutions
WFS growth opportunities
WFS policies & standards
WFS programs & services
Troubleshooting
If you use your own carrier for less-than truckload (LTL) or full truckload (FTL) shipments, the carrier will need to schedule delivery at the fulfillment center. If you’re using a Walmart preferred carrier, we'll take care of this step for you.
You must create an inbound order in Seller Center before you send your items to a WFS fulfillment center. If not, your inventory will be delayed during check-in or rejected.
How to schedule
For LTL and FTL shipments, carriers will need to schedule a delivery appointment at your assigned fulfillment center. If it’s a drop shipment, you may send floor loads. For live unloads, product must be palletized. Appointments aren’t required for small-parcel deliveries.
For a list of Walmart fulfillment centers, log into Marketplace Learn and see Shipment Routing Overview.
LTL and FTL shipments
Appointments are required for LTL and FTL shipments through Walmart’s Scheduler 2.0. Carriers must have a Retail Link account to use this service. If they don’t have access, they should email WFS-Scheduler-Access@wal-mart.com with this format:
The information must be for the person using the Scheduler 2.0 account to schedule. For more on how to get access and schedule a delivery, see the Scheduler 2.0 Carrier Guide.Â
If you or the carrier can’t make or no longer need the scheduled appointment, use Scheduler 2.0 to cancel at least 24 hours before the appointment time. If you don’t reschedule or cancel within the 24-hour window, you may be charged a penalty fee, as outlined in WFS fees.Â
Parcel shipments
We don’t require an appointment for small parcel deliveries, regardless of whether you’re using the Walmart Preferred Carrier Program or your own small parcel carrier.
- We recommend you add tracking numbers in the Shipments page. Find the shipment, then select the 3 dots and choose the Track shipment option.
Parcel guidelines: - Maximum size: 108" in length and 165" in length plus girth (girth =Â 2x width + 2x height)
- Maximum weight: 150 lb.
- Some items, such as mattress pads, may be rolled up for transit. For cylinders and tubes, use diameter instead of length or width to measure size. However, note that the fulfillment center will over-box these items in order to ship them without damages. We’ll use the over-box size to calculate storage fees.Â
- If small parcels do not meet the above requirements, shipments must be delivered as LTL.