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WFS inventory movements (MTR)
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Overview

As WFS and our customer base continue to grow, we need to continue strategically positioning inventory across our network of fulfillment centers for both operational and business purposes. This sometimes means we will need to move your stored inventory into another WFS fulfillment center(s) for operational or business purposes, per our Retailer Agreement*. This is what we refer to as a Material Transfer Request (MTR).  


MTR reasons & benefits 

There are several reasons we may need to move your inventory from one fulfillment center into another. 

Operational   

To optimize our operations, we may decide to move inventory for several operational reasons, including (but not limited to): 

  • Opening or closing a fulfillment center (FC) 
  • Improving network efficiency by providing a larger 2-day ground transportation footprint for both customer and seller benefit 

Business 

To best support business needs including meeting anticipated customer demand, we may also decide to move your inventory to: 

  • Unlock faster shipping to customers 
  • Rebalance the distribution of your inventory across our network 

What to expect 

If your inventory is subject to an MTR, here’s what you can expect as this process is completed. 

Unavailable to sell inventory

Your impacted inventory quantities will be reflected in the Unavailable to sell column on the Inventory page. Unavailable to sell refers to items that are temporarily unavailable for customers to place orders against on Walmart.com. To see how many of your units are impacted by an MTR, select the quantity to view a detailed breakdown.

MTR alert message 

If your inventory is subject to an MTR, you’ll see an alert message on the Inventory page in Seller Center when this process begins. We’ll keep this message live on that page as we begin moving your inventory.

Identifying MTR inbound orders 

To move your inventory, we create an inbound order to a fulfillment center on your behalf. MTR inbound order IDs created after August 25, 2023 will start with the prefix MTR. Use that inbound order ID to track the progress on the Shipments page in Seller Center. 

Identifying and reconciling your impacted inventory 

To see which inventory is being moved during an MTR, download the Inventory Reconciliation Report from the Reports page in Seller Center and use the Transferred to another FC column to identify the quantities of your item being transferred. Use the Received column to identify and inventory being received at the FC.  

You can also open the inventory logs for the item on your MTR inbound order. You’ll see MTR adjustments that denote the quantity. 

MTR turnaround time

From picking to receiving completion, you can expect the entire process to take about 14 business days, depending on the distance between the shipment and receiving fulfillment center. During this time, your available-to-sell (ATS) inventory for the impacted items will be temporarily reduced. Your MTR inbound order will show as Complete on the Shipments page once all items are received. However, if it takes more than 30 days from inbound order creation, please reach out to Seller Support for troubleshooting. 

Frequently asked questions

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