Walmart Marketplace Seller Forum
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We’re excited to introduce a space where you can connect, ask questions, share insights, and learn from fellow Marketplace sellers—with Walmart moderators helping guide discussions and verify answers along the way.
A few quick reminders:
- Be helpful and collaborative
- Keep posts focused and constructive
- Protect privacy—don’t share personal or account-specific information
- Review the Seller Forum Policy for community guidelines and best practices
Tips for getting started:
- Search before posting—your question may already have an answer
- Join the conversation by commenting to share your experience or offer advice
- When posting, choose a category and optional tags to help others find your post
- Look for green checkmarks to find Walmart-verified answers and blue posts for Moderator announcements
- Use the flag icon to report content that doesn’t follow Walmart or Seller Forum policies
- For more details, check out the Seller Forum overview and how to post a new discussion on Marketplace Learn.
The more you participate, the more valuable this space becomes. Ask a question, share a win, or jump into a discussion—your voice helps strengthen the Marketplace seller community.
We’re glad you’re here!
Notes:
- The Seller Forum is a place for peer discussion, shared learning, and general guidance. It isn’t a direct line to Seller Support or a replacement for account-specific assistance. For case updates, listing changes, or issues tied to your account, please continue working through Seller Support.
- To ensure consistency and clarity for all members, community discussions are conducted in English.
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I have been waiting for months they will reply to a email that they are closing the case but that is all. I can never get live support so I need help. My account should have been verified already
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So any tips to speed up the application process ive been waiting for well over 4 months now with still no update they don’t even email me and when they do they have no information when I check on the website it says still verifying How long do you guys need to verify a account
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Dear Walmart Seller Support Team,
I hope you are doing well.
I am writing to follow up on my Walmart Seller account application, which I submitted several months ago. However, I have not yet received any approval, rejection notice, or update regarding the status of my application.
All the information I provided is accurate and complete, including my business registration details. I also currently operate an active online store, so I am very eager to expand my business onto Walmart Marketplace.
Could you please help me check the current status of my application and advise if there are any issues or additional documents required from my side? I would greatly appreciate your support in reviewing or expediting the process.
Thank you very much for your time and assistance. I look forward to your response.
Best regards,
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Hi everyone,
I recently applied for a Walmart Seller account, but unfortunately, my application was rejected.
Here are my details:
* I have a legally registered business with valid documents
* My information is 100% accurate and verifiable
* I also run an active store on Etsy with real sales
However, Walmart still declined my application without providing a clear explanation.
I’d really appreciate any help or advice from the community:
1. Is there any way to contact a real support agent from Walmart Marketplace to review my case?
2. Has anyone successfully reapplied using the same business information after rejection?
3. Are there specific factors (traffic, revenue, website, branding, etc.) that Walmart prioritizes for approval?
4. Would creating a new account with the same business info cause issues or lead to automatic rejection?
I’m serious about selling on Walmart and willing to improve anything needed.
Any insights or experiences would be greatly appreciated. Thank you!
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Hello,
I would like to report an issue with the Help section. After creating a case/ticket, sellers are unable to open both current and previous cases.
An error message appears stating: "Our services are not working right now. Try again in a bit."
Could you please look into this issue and assist in resolving it?
Thank you.
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Hi everyone,
I recently learned that Walmart’s Open Call for getting products into stores typically takes place in late spring or early summer. I’m very interested in applying and want to make sure I don’t miss any important updates.
Can anyone share how and where the application information is usually released? For example, is it announced via email, through Walmart Seller Center, at a specific event, or posted in the forums?
I’d appreciate any insight on where to watch and how to stay informed so I can be prepared when applications open.
Thanks in advance!
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Hello, i have applied on walmart, my wallet has been verified but my application got denied but i opened a case with walmart and it’s been now 10 days and i am not getting response on the case. What should i do now?
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Hello,
I keep getting an error to enter my “work email” to complete the verify form. I enter all that is required but can’t enter work email and is preventing my submission. May I please have some assistance resolving this so I may submit my application, thank you
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how long does this take to get onboarded??
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