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Walmart Marketplace Seller Forum

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Welcome to the Walmart Marketplace Seller Forum!
Getting started
ModeratorAC24N8
Published:Jan 12, 2026

We’re excited to introduce a space where you can connect, ask questions, share insights, and learn from fellow Marketplace sellers—with Walmart moderators helping guide discussions and verify answers along the way.

A few quick reminders:

  • Be helpful and collaborative
  • Keep posts focused and constructive
  • Protect privacy—don’t share personal or account-specific information
  • Review the Seller Forum Policy for community guidelines and best practices

Tips for getting started:

  • Search before posting—your question may already have an answer
  • Join the conversation by commenting to share your experience or offer advice
  • When posting, choose a category and optional tags to help others find your post
  • Look for green checkmarks to find Walmart-verified answers and blue posts for Moderator announcements
  • Use the flag icon to report content that doesn’t follow Walmart or Seller Forum policies
  • For more details, check out the Seller Forum overview and how to post a new discussion on Marketplace Learn.

The more you participate, the more valuable this space becomes. Ask a question, share a win, or jump into a discussion—your voice helps strengthen the Marketplace seller community.

We’re glad you’re here!

Notes:

  • The Seller Forum is a place for peer discussion, shared learning, and general guidance. It isn’t a direct line to Seller Support or a replacement for account-specific assistance. For case updates, listing changes, or issues tied to your account, please continue working through Seller Support.
  • To ensure consistency and clarity for all members, community discussions are conducted in English.
Announcements

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why my account is not verified yet
Getting started
Seller0X84B5
Published:Jan 15, 2026

i submitted all the document

why it is not verified yet


Onboarding

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Canada selling
Getting started
Seller0X13C7
Published:Jan 14, 2026

I started selling on the Canada site and after 3 years I finally got my first payment. from the items that I sold 3 years ago. I figured since I am now getting paid it may be time to start selling on Canada. I dont ev en remember how to get there

Global selling

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Hello Everyone
Getting started
Seller0X16E5
Published:Jan 14, 2026

Hello Everyone,

I am glad to join the Seller's Association on Walmart.

This is helpful for all of us to learn from each other on how to get ahead on walmart.com. God bless you all.

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春节账户都要关店吗
Getting started
Seller0X50EC
Published:Jan 14, 2026

马上春节了 想问下各位大卖们是提前备货过去啊还是关店,可不可以选择部分商品暂停销售呢

Vacation mode

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2

Refunds being handed out like it’s candy
Getting started
Seller0X2316
Published:Jan 13, 2026

How many of you guys are experiencing Walmart handing out refunds especially on orders that show tracking was delivered and the customer claims it was lost after delivery. And then Walmart’s response is all you should’ve gotten a signature required. Who’s gonna pay 2 to 3 dollars extra for a signature on a $20 item?

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6

Walmart seller app
Getting started
Seller0X130D
Published:Jan 13, 2026

How to download seller app for Android? I see this apk file available at https://marketplacelearn.walmart.com/guides/troubleshoot-the-walmart-seller-app

Seller Center

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2

沃尔玛如何开通加拿大站点?
Getting started
Seller0X6232
Published:Nov 19, 2025

我的沃尔玛美国店铺已经开通超过半年了,但是我依旧无法开通加拿大站点,为什么?

Global selling

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Sparking Conversation: What do you wish you knew on day one?
Getting started
ModeratorAC24N8
Published:Oct 28, 2025

What do you wish you knew when you first started selling on Walmart Marketplace? Share your top tips and tricks— even the smallest insights can make a big difference!

Announcements

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Jump In! Connect, Learn, and Share with Fellow Sellers
Getting started
ModeratorAC24N8
Published:Oct 16, 2025

Whether you're exploring the forum for the first time or coming back for more, we’re glad you’re here.

Marketplace Seller Forum is your go-to hub for:

  • Collaboration: Share experiences and insights with your peers.
  • Troubleshooting: Exchange tips on the best ways to use Walmart.com’s tools and programs.
  • Learning: Get expert guidance to help your business grow.

This is more than just a forum—it’s a trusted, welcoming space where sellers help each other succeed through shared knowledge and open discussion.

Before you dive in, check out our Forum Guidelines, linked in the blue banner. They offer helpful tips and best practices to ensure a respectful and productive experience for everyone.

Getting started is simple!

Browse categories, search for topics, and jump into conversations—or start your own! Whether you’re sharing a tip, asking a question, or offering feedback, your voice helps shape the community.

And don’t forget—keep an eye out for green checkmarks to spot verified answers quickly or blue highlighted posts for Moderator announcements.

Announcements

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5

Getting Started/Verification
Getting started
Seller0X30EB
Published:Oct 8, 2025

Hello

My business submitted the application on August 12, 2025, and since then the status has remained “Pending Verification” in the Seller Center. I only received the confirmation email saying “Thank you for your submission,” but there have been no further updates or communication.It has now been almost 2 months, and I would like to know if anyone else is experiencing similar delays, or if there’s a way to escalate or contact support regarding the verification process.Additionally, I have already submitted several complaints through the support center, and they replied asking me not to send more because they would get back to me. However, I have not received any further updates or resolutions since then.

Thank you in advance for any guidance 

Edited by moderator to align with Forum guidelines.

OnboardingSeller Center

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