The price competitiveness score measures how your original price, set by you, compares to similar available products on external websites. The score is calculated based on your original price, without Walmart-funded incentives, to reflect your true price competitiveness. An offer is considered competitive if it's listed at the same price or at a lower price than the comparable external price.

Your price competitiveness score also represents the percentage of customer impressions where your offers are price competitive. This means items with higher traffic have a greater impact on your score, while items with little or no traffic have less or no impact. A higher percentage means your offers are more competitive.

If your price competitiveness score displays N/A, it means there’s not enough information to determine the score. 

For seller-fulfilled items, the Product ID Update column in the spreadsheet must be set to Yes to update the Product ID. If it is not, select Yes from the dropdown menu in the column, select Save and then upload the spreadsheet again. For more information, visit Update a product ID.

If your item is Walmart-fulfilled, you can't change the product ID. It’s unique to the item and can't be replaced or reused. This helps prevent item mix-ups at fulfillment centers. 

Log into Seller Center and go to Catalog. Select Update items, then choose Update with GTINs or Update with file. For more details, view Update item in bulk in Seller Center. 

Log in to Seller Center and go to Catalog. Select the item name and choose Edit Item. Edit your item details and submit changes. 

You will need to retire the item in Seller Center or via Walmart APIs. If you use Walmart Fulfillment Services (WFS), create a removal order to remove inventory from fulfillment centers. Once the inventory has been shipped back to you or disposed of, you can also retire the item. 

To ensure a high-quality shopping experience, Walmart selects the best content for each item attribute, giving priority to content provided directly by brand owners and their authorized resellers. Because brand owners and authorized resellers have priority, there are times when you won’t be able to decide what content is published on Walmart.com. This means that if you don’t have brand owner privileges, you won’t be able to update some content fields, including blank fields.

Learn more about how to update content. 

Multiple Marketplace sellers can offer the same item on Walmart.com. Walmart will determine the best available content for items unless provided by a brand owner or authorized reseller.

You can view errors in your feed from the Items dashboard in Seller Center, or you can download the Error report. To view the errors in Seller Center, select the number in the Errors column. You’ll see a popup window with the errors within that feed, along with a list of the SKUs and the corresponding errors. Once you review the feed errors, follow the steps below:

• Fix the root of the problem at the source level by updating your original feed and resubmitting it.
• Create and submit a new feed that only includes the items that had errors.
• Submit the feed when completed.
  

For more information, visit Track item setup or maintenance activity in Seller Center.

The most common reasons why images appear broken are:

• An incorrect or invalid image URL is provided.
• The image contains too much white space.
• The image is too small.
• The item experienced an image processing error during setup; we auto refresh those affected items periodically.

For more information, visit Product detail page: Image guidelines & requirements.

If the price update happens at a time when no promotion is active, then it’ll function as a normal price update. If there’s an active promotion, then price updates are accepted but will not appear on Walmart.com until the active promotion ends. Once the active promotion ends, the price will be based on the last successful price update until the next promotion starts.

There may be multiple sellers providing content for the same item, so you may not always be able to define which content will be displayed on Walmart.com. Walmart will determine the best available content for items unless it is provided by a brand owner or authorized reseller.

An item may display as out of stock on Walmart.com after you have submitted an inventory update because of the following reasons:

• A new order was placed after the feed was sent, so inventory is reserved for that order. Your inventory count is equal to the number of open Walmart orders in the system. If the new order was placed by a new customer, it may take up to four hours for the order to be released to you.

• You have not acknowledged released orders. For example, if you subtracted Walmart Open Orders from your inventory count without acknowledging those orders, these orders would be counted twice. Once you acknowledge the orders, they will not be considered Walmart Open Orders and will not be subtracted from the count displayed on Walmart.com.

• The site end date has expired. You can extend the site end date by editing your item’s details via the Catalog in Seller Center. After you’ve updated the end date, allow up to four hours for inventory to update on Walmart.com. 

The Status Change Reason column in the Item Report will state the reason your item changed statuses. All the reasons listed aren't necessarily due to an item becoming unpublished. For more information on how to download the Item Report, visit Generate an item report.

It can take up to four hours for changes to reflect on Walmart.com. If you do not see your updated inventory, check the Activity Feed dashboard in Seller Center to verify that your feed was processed successfully and there were no errors. Unpublished items will not display inventory, even if you have successfully submitted an inventory update. Republish your item, and your inventory should reflect on Walmart.com.

Marketplace sellers can update inventory in Seller Center or via Walmart APIs. For more information, visit How to update seller-fulfilled inventory: Overview.