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Walmart Fulfillment Services (WFS)
WFS basics
Getting started with WFS
WFS item setup
Select items for WFS
WFS prohibited products policy
Item setup methods: Overview
Convert seller-fulfilled items to WFS
Full setup template for WFS
WFS trade item configuration
WFS hazardous materials (hazmat) item setup
WFS compliance: Safety Data Sheets (SDS)
WFS compliance: Batteries FAQ
WFS multi-box: Set up items
WFS big and bulky items
Shipping to WFS
WFS Inventory management
Walmart Cross Border - Imports
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WFS growth opportunities
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WFS programs & services
Troubleshooting
Walmart Seller app
When you set up a Walmart-fulfilled item, we require certain information to determine if your item is potentially a hazardous material. Before starting, make sure items are not prohibited in the WFS program.
Providing inaccurate information may result in item setup delays and regulatory liability. Falsely representing your items in an effort to bypass these assessments is prohibited and could result in expulsion from the WFS program. Examples of false representation include, but are not limited to, providing incorrect responses, intentionally misspelling words, or improper use of spaces and special characters in product names and descriptions.
Required item setup fields for hazmat
Field | Required? | Description |
|---|---|---|
Product Is or Contains a Chemical, Aerosol or Pesticide? Pesticide | Required if your item is or contains:
| Indicates whether the item contains a chemical, aerosol or pesticide. Find definitions and examples in Hazardous materials overview. If "Yes," the item requires a compliance review. |
Product Is or Contains Electronic Component? | Required if your item is or contains an electronic component | Electronic is defined as an item of merchandise containing a circuit board and/or electrical wiring, including but not limited to any item of merchandise with a screen. |
Product Is or Contains This Battery Type | Required if your item is or contains a battery | Type of battery contained inside product, packed with the product, or that the product itself is a loose battery or pack of batteries. |
Net Content Measure and Unit | Required if your item is or contains:
| The weight or volume of the consumable product in the package, as indicated by the item packaging. |
Label Image Contains | Required if your item is or contains:
| From the dropdown, select what kind of information the label has. |
Label Image URL | Required if your item is or contains:
| Link to a JPG, PNG, GIF or BMP of the label so it can be shown in your Walmart.com listing. |
Safety Data Sheet | Required if your item is or contains:
And/or battery types:
| Documents that list information relating to occupational safety and health for the use of various substances and products. Also known as Material Safety Data Sheet (MSDS) or Product Safety Data Sheet (PSDS). |
Number of Hazardous Components | Required if your item is or contains:
And/or battery types:
| The number of items within the product that may need to have a compliance review. Example: a remote control car contains batteries in both the car and the remote, so there are two items within the product that may require this review. |
Batteries Included | Required if battery type selected is:
If this does not apply to your item, select "No." | Describes if batteries are contained inside the product. |
Battery Size | Required if battery type selected is:
| Identifies the size of a battery, as specified by its code. This lets customers know which size of battery to purchase to operate the device. |
Lithium Ion Batteries | This section is required if the battery type is lithium ion. | |
Battery Model | Required if battery type selected is:
| Identifies the model name and number for each battery component. |
Battery Form Factor | Required if battery type selected is:
| Identifies whether the item contains a
|
Battery Count | Required if battery type selected is:
| The number of batteries required to operate the product. |
Battery Cell Count | Required if battery type selected is:
| The number of individual cells that are included to power the device. |
Included Battery Packaging | Required if battery type selected is:
| Only required for lithium-ion and lithium-metal batteries. Identifies how the battery is packed with the product to ensure the correct label is placed on the product when it is shipped from our facilities.
|
Battery Weight | Required if battery type selected is:
| Identifies the total weight of batteries included with or built into the product. Battery weight is captured in grams. |
Battery Watt Hour Rating | Required if battery type selected is:
| Indicates unit of measurement for power over a period of time. Only required for lithium-ion batteries. For examples, see the DOT Lithium Battery Guide. |
Lithium Metal Batteries | This section is required if battery type selected is lithium metal. | |
Battery Model | Required if battery type selected is:
| Identifies the model name and number for each battery component. |
Battery Form Factor | Required if battery type selected is:
| Identifies whether the item contains a
|
Battery Count | Required if battery type selected is:
| The number of batteries required to operate the product. |
Battery Cell Count | Required if battery type selected is:
| The number of individual cells that are included to power the device. |
Included Battery Packaging | Required if battery type selected is:
| Only required for lithium-ion and lithium-metal batteries. Identifies how the battery is packed with the product to ensure the correct label is placed on the product when it's shipped from our facilities.
|
Battery Weight | Required if battery type selected is:
| Identifies the total weight of batteries included with or built into the product. Battery weight is captured in grams. |
Lithium Metal Content Weight | Required if battery type selected is:
| Identifies the weight of the lithium content in a lithium-metal battery. Weight must be provided in grams. |
WFS compliance review
Items that you or our system identify as a potential hazardous material will be put on hold until they're reviewed by the Walmart compliance team. View items under review on the Pending Review page.
A compliance review applies to an item UPC/GTIN, not a SKU. If your item undergoes this review, and you later change the UPC/GTIN, the item must go through this process again before it can be listed in your WFS catalog.
Look for your on-hold items in the WFS Compliance tab. Items may have an In Review status for up to 3 business days. After the review is complete, the item status will update on the Items on Hold page. There are 3 statuses for On Hold items:
- In Review: The item is currently under compliance review for up to 3 business days. Weekends and holidays are not included.
- Action Needed: There are invalid or insufficient data identified in your compliance-related submission.
- Prohibited: The item is not eligible for the WFS program. Check the WFS prohibited products policy list.
How to resolve action needed
Items with an Action Needed status need new or corrected information to pass the compliance review. To edit each item, select the Action Needed status to open the item edit page and correct errors.
If several items have Action Needed, you can edit them all at once:
- Go to the Action Needed tab.
- Select Download, then the Action needed in bulk option.
- Download the file once it's finished processing.
- Review the downloaded file and correct any errors.
- Resubmit by going back to the Pending Review page and selecting Upload.
In addition to completing compliance reviews, Walmart will review as needed any items with potential geographic shipping restrictions. Please be on the lookout for an email from Walmart’s Trust and Safety Team to confirm any shipping restrictions during the item setup process. Responding to these emails as soon as possible will ensure your items are properly setup and can be received to Walmart fulfillment centers without additional delays.
If items are in review for longer than 3 business days, please contact Support by selecting the Help button in the Seller Center menu bar and creating a case. Make sure to give us:
- Impacted UPCs or GTINs
- Feed ID from your last attempt to add or convert the item
API users
If you’re an API seller, you can assess your on-hold hazmat items and potential errors directly from API call. The Hazmat Items On Hold API gives you visibility into items that are on hold for hazmat compliance review, including items with an In Review, Action Needed, or Prohibited status. You can also call this API to review your Action Needed error descriptions and understand how to correct them for further assessment. For details, see Hazmat Items on Hold in the Developer Portal.
The information found within this article, and the related hyperlinks, is for general informational purposes only, and is not considered legal advice. This article may contain links to third party content, which Walmart does not warrant, endorse, or assume liability for and your reliance on such content is solely at your own discretion.