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Big and bulky means items that exceed standard sizes and are especially large in weight or dimension. Here are just some examples of big and bulky items:
- Home appliances (e.g., big screen TVs, refrigerators)
- Sporting and recreation equipment (e.g., kayaks, bikes, home gyms, pool tables)
- Outdoor items (e.g., pools, trampolines, patio furniture)
- Home goods (e.g., furniture, desks, chairs)
If you’ve used Walmart Fulfillment Services before, the item setup, packaging and inbounding processes are all the same. Send big and bulky items to WFS facilities through freight shipping, and we’ll take care of delivering them to customers in a reliable, timely manner.
What counts as big and bulky?
Your item is considered big and bulky if it meets at least one of these criteria:
Unit weight is between 150 lb and up to 500 lb.
Longest side is between 108" and up to 120", including packaging
Longest side + girth* is greater than 165", including packaging
*Girth = 2 x (width + height)
In adition, your big and bulky item must be able to fit through a trailer door. Make sure it follows these limits:
Median side less than 105", including packaging
Shortest side is less than 93", including packaging
Imagine Bentonville Sporting Goods sells kayaks. Each one weighs 36 lb. and is 120" x 28" x 14". To determine if it’s eligible for the big and bulky tier:
Unit weight | 36 lb. |
Longest side | 120" |
Longest side + girth | 120" + 2*(28" + 14") = 204" |
This kayak is a big and bulky item because its longest side and longest side + girth meet the criteria. Its dimensions are also within a trailer’s limits.
Fees
The simplest way to preview fulfillment and storage fees is through the WFS feescalculator. Just tell us the item dimensions and weight, and we’ll automatically calculate estimated fees. Big and bulky fees are based only on unit weight. We do not charge for packaging or pallet weight.
For a complete breakdown of fees, including storage and return shipping, go to the WFS fees article.
Send inventory to WFS
No matter the size and shape of your items, you’ll use the same processes to set up items and send inventory to a WFS facility. See the WFS Routing Guide for labeling and packaging details.
If you choose a Walmart preferred carrier, we can only accept 48” x 40” pallets for freight at this time. For non-standard pallet sizes, please use a different carrier.
Big and bulky items that have been properly packed and labeled will be checked in within 2 business days. However, items that require unplanned prep work, arrive during peak (October 1–December 31), or other circumstances may take up to 10 days to process.
Shipping speeds
Big and bulky items are shipped using ground transportation and may require more than 2 days for delivery. The shipping speed will depend on your assigned fulfillment center and the customer’s location. On Walmart.com, items will have a 3+day shipping tag but customers will see a more accurate estimate in the listing’s details.
Customer returns
Big and bulky items cannot be returned in stores. Instead, customers can return big and bulky items by scheduling a pickup. The customer will get instructions on how to do so, including placing the item outside their home’s door. They do not need to repackage the item as the carrier will take care of it and transport items directly from a customer’s home to a WFS return center.
We’ll then follow the WFS returns process to assess the returned item. If it’s in a sellable condition, we’ll put the item back in inventory. However, customers may return big and bulky items already assembled or with damaged packaging. If the item is unsellable, we’ll send it back to you or dispose of it. Note that for any returns identified as Walmart at fault, Walmart will keep the inventory regardless of your return preferences.