Pre-validation errors 

If you encounter an error while uploading a Walmart template, an Error Report will appear in the pop-up window. In this Error Report, you can easily identify the number of errors and their descriptions in columns A and B. All cells that contain errors which need to be fixed will be highlighted.

What should I do?  

Correct the errors in the highlighted cells, then re-upload the template when finished. Once your upload passes pre-validation, navigate to the Activity Feed dashboard to confirm the template processed successfully. 

Post-validation errors 

It’s possible your template may still contain errors even after pre-validation. To check if your upload has errors, filter your results in the Activity Feed by selecting the Filters button > Feed Type menu > Item Setup box > Apply. View the Error Report column for items you recently uploaded, then select the download icon to get the report. 

What should I do?  

You can make updates within the report or within the Full Item Setup template. Then, re-upload the document into Seller Center and check the Activity Feed to make sure your errors are resolved.

You can also resolve errors for individual items directly from the Activity Feed dashboard in Seller Center. Select the eye icon under the Errors column and choose Fix Error. This opens a Single Item Edit view with your submitted item details. Navigate to the tab or section highlighted in red and fix the errors. When your updates are complete, select Submit.

Walmart-fulfilled errors 

1. Hazmat assessment is required

If we’ve identified your item as a potential hazardous material, we'll review it within three business days. To find out which items are considered hazmat, review Hazardous Materials Overview.

What should I do? After three business days, you can check the status by going to the Items on Hold page. You can correct any items with an Action Needed status. If your item has been in review for more than three business days, contact Seller Support.

2. Package dimension information is incorrect

Your item must include information about its depth, width, height and weight.

What should I do?

Include measurements for your item or confirm they’re correct. You'll also need measurements for at least two levels of trade item hierarchy (each/inner pack/case/pallet). 

3. PackConfig does not match sellable GTIN

The product ID in the category tab must match one of the GTINs in the trade item hierarchy (each/inner pack/case/pallet).

What should I do? Trade item hierarchy describes how your item is shipped to a WFS fulfillment center and how it’ll ultimately be shipped to customers. In the trade item configurations tab, make sure either each inner pack, case or pallet GTIN matches the product ID from the category tab. For example: if you sell an item in bulk as a case, then the product ID in the first tab should be the same as the case GTIN in the second tab. Review WFS Trade Item Configuration for more detail and examples.