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Shipping & fulfillment
Walmart Fulfillment Services (WFS)
Walmart Seller app
When you set up a Walmart-fulfilled item, we ask for trade item configurations in addition to product and offer details. You only need to fill out the Each section for an item. All other levels of the hierarchy (inner pack, case, pallet) are optional.
The product ID, orderable GTIN and Each GTIN must match.
How does it work?
To understand how to receive and fulfill your items, we need 2 types of GTIN:
- Product ID (sellable GTIN) is a unique identifier for your item.
- Orderable GTIN identifies how your item will be shipped to our fulfillment center. This GTIN will appear on the inbound order that you’ve created for WFS. The orderable GTIN must match the Each GTIN.
In most cases, how you’re shipping to fulfillment centers and to customers is the same. That makes the trade item hierarchy simple: your product ID, orderable GTIN and Each GTIN should all be the same.
Manage in Seller Center
If you’re adding or converting just 1 item, you’ll provide trade hierarchy with these steps.
1. Select GTIN as the Product ID and enter the item’s GTIN.
2. Scroll to the Fulfillment section and select Walmart Fulfilled as the fulfillment type.
3. Add the Category, Subcategory and Product type.
4. Scroll to the Required for Walmart’s supply chain section. Copy the GTIN from Step 1 in the Each GTIN field.
5. Add weight and dimensions in the Each section.
6. Scroll to the Required for Walmart Fulfillment Services section. Copy the GTIN from Step 1 in the Orderable GTIN field.
7. Fill in the remaining fields as usual.
Make sure your item dimensions are accurate. We measure items during receiving, and mismatched dimensions may affect your WFS fees.
Manage in Full Setup Template
If you’re adding or converting multiple items at a time, you’ll fill in the template with these steps.
- Copy the SKU in the Product Content and Site Experience tab.
- Paste it into the SKU in the Trade Item Configurations tab.
- Copy the Product ID in the Product Content tab.
- Paste it into Orderable GTIN and Each GTIN in the Trade Item Configurations tab.
- Add the depth, width, height and weight, including packaging.
Make sure your item dimensions are accurate. We measure items during receiving, and mismatched dimensions may affect your WFS fees.
2 or more tiers
WFS only requires that the product ID, orderable GTIN and Each GTIN match. As long as those 3 fields are the same, feel free to include more levels to reflect how your item is shipped.
For example, you might ship multiple laundry detergents to a fulfillment center in a box (Case). But when we fulfill orders, customers will receive their detergent as individual bottles (Each).
Troubleshooting
Here are common issues that happen during item setup. Try these solutions and resubmit the spec sheet. For additional help, contact Seller Support.
Error | Solution |
|---|---|
| A trade item GTIN and/or dimensions are missing. Fill in at least the Each GTIN and dimension for your item. |
| Check that the Product ID and Each GTIN match. |
A GTIN has been included in the item configuration for more than one pack type. | The same GTIN is repeated in the trade item hierarchy. A GTIN can only be used in one of the following fields: Each, Inner Pack, Case or Pallet. Check that each of these fields within the trade hierarchy section has a unique GTIN. |
PackConfig does not match orderableGtin. | Make sure the Orderable GTIN and Each GTIN match. |
The Sellable GTIN provided matches one or more of the following GTINs provided: Inner Pack, Case or Pallet. If the GTINs match, the Quantity of Sellable Items must be 1. Please change your GTIN(s) or the Quantity of Sellable Items for matching GTIN(s). | Customers will receive more than 1 sellable item. Find the Quantity of Sellable Items that matches your sellable GTIN (the lowest level of the hierarchy). Update the number to 1. |