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Guide
Item condition types
Last updated on Nov 26, 2024
Reading time: 9 min
Overview

Certain invite-only programs require participants to specify their item’s condition type when selling on Walmart Marketplace. If you are accepted into the Walmart Restored or Pre-Owned programs, you’ll need to select a preset condition type from the categories below during item setup. 

How does it work?

A condition refers to the state of an item, indicating its level of wear, prior use (if any), appearance and overall quality. Condition types are attributes used to classify and describe the condition of an item being sold on Walmart Marketplace. Adding this information helps customers better understand the current condition of the item they are buying.

Notes

Availability of condition types may vary by product/category as well as by seller eligibility per program.

Additional guidelines

The following condition types are all associated with invite-only programs except for New. The following descriptions are being provided for reference and may not be available for all item types within the category.

Electronics, wireless, cameras, etc.

Condition Type 

Description 

New 

Brand-new, unused, unopened, undamaged and in its original packaging. Must be factory sealed with tags (and include warranties and instructions for appropriate categories). 

Resored: Premium

Eligibility is restricted to manufacturers, manufacturer-authorized or other qualifying sellers or suppliers.   

“Like-new” condition with very light micro-scratches, invisible at a distance of 8-12 inches (arm’s length).     

Battery life, if applicable, must be 90% of the “like new” equivalent or higher.   

A minimum one-year written warranty.   

30-days free returns and replacements, unless the item is otherwise excluded under the 15-day return window for certain electronics.  

Restored: Like New

“Like-new” condition with very light micro-scratches, invisible at a distance of 8-12 inches (arm’s length).     

Battery life, if applicable, must be 80% of the “like-new” equivalent or higher.   

At least 90-days free returns.   

Restored: Good

The item has slight signs of wear/use, including small scuffs, marks or scratches, barely visible when holding the product 12 inches away and imperceptible to touch.

Battery life, if applicable, must be 80% of the “like-new” equivalent or higher.  

At least 90-days free returns. 

Restored: Fair

Item may have visible signs of wear/use, including more significant scratches or marks, visible when holding the product 12 inches away and perceptible to touch . 

Battery life, if applicable, must be 80% of the “like-new” equivalent or higher.  

At least 90-days free returns.  

Open Box

Excellent condition with no signs of usage and still in its original packaging or generic packaging. Packaging can be open or show signs of wear, but original accessories are included. Instructions are included for appropriate categories.

Pre-Owned: Like New 

Like-new condition with minor to no imperfections. Original accessories may not be included. If the item has a screen, it will have no scratches on the screen. Fully functional: every item is guaranteed to be fully functional, regardless of its cosmetic condition.  

Battery life, if applicable, will be 60% of the new equivalent, or higher. 

Pre-Owned: Good 

Good condition with slight signs of wear/use, including small scuffs, marks or scratches. Accessories may not be included. If the item has a screen, it will have no scratches on the screen. Fully functional: every item is guaranteed to be fully functional, regardless of its cosmetic condition.  

Battery life, if applicable, will be 60% of the new equivalent, or higher. 

Pre-Owned: Fair

Fair condition with visible signs of wear/use, including more significant scratches or marks. Accessories may not be included. If the item has a screen, it can have minimal scratches on the screen. Fully functional: every item is guaranteed to be fully functional, regardless of its cosmetic condition.  

Battery life, if applicable, will be 60% of the new equivalent, or higher. 

Video games

Condition Type

Description

New

Brand new, unused, unopened, undamaged and in its original packaging. Must be factory sealed with tags (and include warranties and instructions for appropriate categories).

Open Box

Excellent condition with no signs of usage and still in its original packaging or generic packaging. Packaging can be open or show signs of wear, but original accessories are included. Instructions are included for appropriate categories.  

Restored: Premium

Eligibility is restricted to manufacturers, manufacturer-authorized or other qualifying sellers or suppliers.   

“Like-new” condition with very light micro-scratches, invisible at a distance of 8-12 inches (arm’s length).     

Disk will have no scratches and will not skip. 

Video game cartridge battery life, if applicable, must be 90% of the “like new” equivalent or higher.   

A minimum one-year written warranty.   

30-days free returns and replacements, unless the item is otherwise excluded under the 15-day return window for certain electronics.  

Restored: Like New

“Like-new” condition with very light micro-scratches, invisible at a distance of 8-12 inches (arm’s length).     

Disk will have no scratches and will not skip. 

Video game cartridge battery life, if applicable, must be 80% of the “like-new” equivalent or higher.   

At least 90-days free returns.   

Restored: Good

The item has slight signs of wear/use, including small scuffs, marks or scratches, barely visible when holding the product 12 inches away, and imperceptible to touch.  

Video game cartridge battery life, if applicable, must be 80% of the “like-new” equivalent or higher.  

At least 90-days free returns.   

Restored: Fair

Item may have visible signs of wear/use, including more significant scratches or marks, visible when holding the product 12 inches away and perceptible to touch.  

Disk will have no scratches and will not skip. 

Video game cartridge battery life, if applicable, must be 80% of the “like-new” equivalent or higher.  

At least 90-days free returns.   

Pre-Owned: Like New

Perfect working condition with no signs of wear or usage. Instructions are included for appropriate categories.  

Disk will have no scratches and will not skip. 

Video game cartridge battery life, if applicable, will be 60% of the new equivalent, or higher.  

Pre-Owned: Good

Functions properly and has minimal signs of wear or usage (may have small scuffs, marks, or scratches). Instructions may not be included.  

Disk will have no scratches and will not skip. 

Video game cartridge battery life, if applicable, will be 60% of the new equivalent or higher.  

Pre-Owned: Fair

Functions properly and has visible signs of wear or usage (which can include slight scratches or marks). Instructions may not be included.  

Disk will have no scratches and will not skip. 

Video game cartridge battery life, if applicable, will be 60% of the new equivalent, or higher. 

Media (music, movies, TV shows) 

Condition Type

Description

New

Brand new, unused, unopened, undamaged and in its original packaging. Must be factory sealed with tags (and includes warranties and instructions for appropriate categories). 

Open Box

Excellent condition with no signs of usage and still in its original packaging. Packaging can be open or show signs of wear, but original accessories are included. Instructions are included for relevant products.   

Pre-Owned: Like New

Perfect working condition with no signs of wear or usage. The original protective wrapping, if any, may be missing but the original packaging must be intact. The original box is included. 

Pre-Owned: Good

Good condition shows limited signs of use but remains in working condition. The CD/DVD doesn't skip. The teeth of the disk holder are undamaged. There is minimal wear on the exterior of the item. The original box is included. 

Pre-Owned: Fair

Fair condition shows wear from consistent use but remains in fair condition. May be marked, identified or show other signs of previous use. The CD/DVD doesn't skip. Original box may not be included.  

Musical instruments

Condition Type

Description

New

Brand new, unused, unopened, undamaged instrument and in its original packaging. Must be factory sealed with tags (and includes warranties and instructions for appropriate categories). 

Open Box

Excellent condition with no signs of usage and still in its original packaging. Packaging can be open or show signs of wear, but original accessories are included.  

Pre-Owned: Like New

Perfect working condition with no signs of wear or usage. The original protective wrapping, if any, may be missing but the original packaging must be intact. The original box is included. 

Pre-Owned: Good

The item was previously used. The item has obvious signs of cosmetic wear, but it is fully operational, and functions as intended. 

Pre-Owned Fair

The item was previously used. The item has obvious signs of cosmetic wear, but it is fully operational, and functions as intended. 

Toys, celebration, occasion & seasonal 

Condition Type

Description

New

Brand new, unused, unopened, undamaged and in its original packaging. Must be factory sealed with tags (and includes warranties and instructions for appropriate categories). 

New without Box (or) Tags

Brand-new and unused but without original packaging or tags. Original accessories are included. Instructions may not be included. 

Open Box

Excellent condition with no signs of usage and still in its original packaging. Packaging can be open or show signs of wear, but original accessories are included. Instructions are included for appropriate categories. 

Pre-Owned: Like New

Perfect working condition with no signs of wear or usage. The original protective wrapping, if any, may be missing but the original packaging must be intact. Instructions are included for appropriate categories. 

Pre-Owned: Good

Well cared for with limited use, with minor cosmetic damage. The item functions in proper working condition. Item and instructions must be complete and included. 

Pre-Owned: Fair

Shows wear from consistent use but remains in working condition. May be marked, identified or show other signs of previous use. Instructions may not be included. 

New with Defects

Brand new, unused, and functional but with cosmetic imperfections caused during production or delivery. This could include missing threads, discoloration, label malfunction, etc. Original packaging or repacking is required. Instructions must be included. 

Books

Condition Type

Description

New

New, unread and unused in perfect condition and includes all supplemental materials (e.g., digital codes for textbooks). 

Pre-Owned: Like New

Book appears new but has been read with very minimal signs of use. The cover has no visible wear. If applicable, the dust jacket is included for hard covers. Item has no missing or damaged pages, no creases or tears, and no markings such as underlining, highlighting or writing in margins. 

Pre-Owned: Good

Book has been read and shows minimal signs of wear like an owner's inscription or foxing, but no tearing and all pages are present.

Pre-Owned: Fair

Book is worn with possible foxing, creasing or small tears and may not contain non-vital pages like endpapers— but its integrity is still intact. There may be underlining and highlighting of text and possible writing in the margins.

Hardlines

Condition Type

Description

New

Brand new, unused, unopened, undamaged and in its original packaging. Must also be factory sealed with tags (and include warranties and instructions for appropriate categories). 

New without Box (or) Tags

Brand-new and unused but without original packaging or tags. Original accessories are included. Instructions may not be included. 

Restored: Premium

Condition is restricted to eligible manufacturers, manufacturer-authorized or other qualifying sellers or suppliers.   

“Like-new” condition with very light micro-scratches, invisible at a distance of 8-12 inches (arm’s length).     

Battery life, if applicable, must be 90% of the “like new” equivalent or higher.   

A minimum one-year written warranty.   

30-days free returns and replacements, unless the item is otherwise excluded under the 15-day return window for certain electronics.  

Restored: Like New

“Like-new” condition with very light micro-scratches, invisible at a distance of 8-12 inches (arm’s length).      Battery life, if applicable, must be 80% of the “like-new” equivalent or higher.    At least 90-days free returns.   

Restored: Good

The item has slight signs of wear/use, including small scuffs, marks or scratches, barely visible when holding the product 12 inches away and imperceptible to touch. 

Battery life, if applicable, must be 80% of the “like-new” equivalent or higher.  

At least 90-days free returns.   

Restored: Fair

Item may have visible signs of wear/use, including more significant scratches or marks, visible when holding the product 12 inches away and perceptible to touch.

Battery life, if applicable, must be 80% of the “like-new” equivalent or higher.  

At least 90-days free returns.   

Pre-Owned: Like New

Perfect working condition with no signs of wear or usage. Instructions are included for appropriate categories, and the item includes all product accessories and original packaging. 

Pre-Owned: Good

Functions properly and has minimal signs of wear or usage (may have small scuffs, marks or scratches). Instructions are included for appropriate categories. 

Pre-Owned: Fair 

Functions properly and has visible signs of wear or usage (which can include scratches, fading, missing parts and accessories). Instructions may not be included. 

New with Defects 

Brand new, unused and functional but with cosmetic imperfections caused during production or delivery. This could include missing threads, discoloration, label malfunction, etc. Instructions may not be included. 

Automotive

Condition Type

Description

New

Brand new, unused, unopened, undamaged and in its original packaging. Must be factory sealed with tags (and includes warranties and instructions for appropriate categories). 

New without Box (or) Tags

Brand-new and unused but without original packaging or tags. Original accessories are included. Instructions may not be included. 

Remanufactured

A rebuilt automotive part that has been completely disassembled, cleaned and examined for wear and breakage. Worn out, missing, or non-functioning components have been replaced with new or rebuilt components. It is the functional equivalent of a new part and is virtually indistinguishable from a new part that meets or exceeds OE specifications. Instructions are included for appropriate categories. 

Open Box

Excellent condition with no signs of usage and still in its original packaging. Packaging can be open, generic or show signs of wear, but original accessories are included. Instructions are included for appropriate categories. 

Restored: Premium

Condition is restricted to eligible manufacturers, manufacturer-authorized or other qualifying sellers or suppliers.     

"Like-new” condition with very light micro-scratches, invisible at a distance of 8-12 inches (arm’s length).      

Battery life, if applicable, must be 90% of the “like new” equivalent or higher.    

A minimum one-year written warranty.    

30-days free returns and replacements, unless the item is otherwise excluded under the 15-day return window for certain electronics.  

Restored: Like New 

"Like-new” condition with very light micro-scratches, invisible at a distance of 8-12 inches (arm’s length).     

Battery life, if applicable, must be 80% of the “like-new” equivalent or higher.   

At least 90-days free returns.   

Restored: Good

The item has slight signs of wear/use, including small scuffs, marks, or scratches, barely visible when holding the product 12 inches away, and imperceptible to touch  

Battery life, if applicable, must be 80% of the “like-new” equivalent or higher.  

At least 90-days free returns.   

Restored: Fair

Item may have visible signs of wear/use, including more significant scratches or marks, visible when holding the product 12 inches away and perceptible to touch  

Battery life, if applicable, must be 80% of the “like-new” equivalent or higher.  

At least 90-days free returns.

Pre-Owned: Like New 

Excellent working condition and comes from a low milage vehicle. Item appears new with no obvious signs of being used.  Instructions are included for appropriate categories. 

Pre-Owned: Good 

Functions properly, has limited signs of wear or usage and comes from the average milage vehicle for the vehicle model year. Instructions are included for appropriate categories. 

Pre-Owned: Fair

Functions properly, has visible signs of wear or usage and comes from a high-mileage vehicle. Instructions may not be included. 

New with Defects

Brand new, unused, and functional but with cosmetic imperfections caused during production or delivery. This could include discoloration, label malfunction, etc. Instructions may not be included. 

Fashion

Condition Type

Description

New

Brand new with tags and labels still attached or in the original box or packaging. (With box or tags) 

New without Box (or) Tags 

Brand-new and unused but without original boxes, packaging or tags attached.

New with Defects 

Brand-new, unused and functional but with cosmetic imperfections caused during production or delivery. This could include missing threads, discoloration, scuffing, scratches, label malfunction, etc. 

Pre-Owned: Like New

Excellent condition but has been gently used or worn previously. Tags, dust bags, pouch and/or labels may not be attached to fashion items.

Pre-Owned: Good

Good condition with signs of wear or usage (may have scuffs, creasing, small tears, odor, minimal discoloration, slight pilling marks, fading, stains or scratches). Tags, dust bags, pouch and/or labels may not be attached to fashion items.

Pre-Owned: Fair

Fair condition with visible signs of wear or usage (which can include scuffs, creasing, marks, tears, odor, discoloration, defects, scratches, fading, missing parts and accessories). Tags, dust bags, pouch and/or or labels may not be attached. Notable signs of flaws are declared in listing. May be missing accessories.

Pet, baby, beauty, and household

Condition Type

Description

New

Brand new, unused, unopened, undamaged and in its original packaging. Must be factory sealed with tags (and includes warranties and instructions for appropriate categories). 

New without Box (or) Tags 

Brand-new and unused but without original packaging or tags. Original accessories are included. Instructions may not be included. 

New with Defects 

Brand-new, unused, and functional but with cosmetic imperfections caused during production or delivery. This could include missing threads, discoloration, label malfunction, etc. Instructions may not be included. 

Pre-Owned: Like New 

Excellent condition and has been gently used or worn previously. Instructions are included for appropriate categories. 

Pre-Owned: Good 

Good condition with minimal signs of wear or usage (may have scuffs, marks, stains or scratches). Instructions are included for appropriate categories. 

Pre-Owned: Fair 

Fair condition with visible signs of wear or usage (which can include scratches, fading, missing parts and accessories). Instructions may not be included. 

Trading cards

Condition Type

Description

New

Brand-new, unused, unopened, undamaged and in its original packaging. Must be factory sealed. 

Open Box 

Sealed/Boxed trading cards only. Excellent condition with no signs of usage and still in its original packaging or generic packaging. Packaging can be open or show signs of wear.  

Pre-Owned: Like New  

A pre-owned Like New trading card may be offered in the following 2 conditions: 

(Near Mint). Like new condition with little to no signs of wear (minor wear at corners or edges, minor surface indentations, minor scratches, no discoloration, no creases, no staining). 

or 

(Excellent). These cards will have minor to moderate wear. This may include rough edges with moderate chipping/indentations, moderate corner wear/dinged corners, moderate scratches, minor discoloration, minor surface wrinkles or minor staining. 

Pre-Owned: Good  

(Very Good). Cards show moderate damage all over the card. These cards have a moderate to major amount of discoloration, chipping, indentation, creases or scratches. There may also be a slight paper loss. 

Pre-Owned: Fair  

(Poor). A card in this condition shows major signs of wear and may be missing corners. These cards display flaws like torn edges, extreme discoloration, multiple major scratches, multiple creases and/or stains. 

Comic books

Condition Type

Description

New 

Brand-new, unused, unopened, undamaged and in its original packaging. Must be factory sealed. 

Pre-Owned: Like New 

(Near Mint) Little to no signs of wear (clean edges and corners, no scratches and/or creases and no discoloration, minor binding errors). 

Pre-Owned: Good  

Moderate signs of wear (moderate wear to edges and corners, moderate scratches and/or creases and moderate discoloration). 

Pre-Owned: Fair 

Major signs of wear (major wear to edges and corners, moderate to major scratches and/or creases and moderate discoloration). 

Home

Condition Type

Description

New

Brand new, unused, unopened, undamaged and in its original packaging. Must also be factory sealed with tags (and include warranties and instructions for appropriate categories). 

New without Box (or) Tags 

Brand-new and unused but without original packaging or tags. Original accessories are included. Instructions may not be included. 

Restored: Premium 

Condition is restricted to eligible manufacturers, manufacturer-authorized or other qualifying sellers or suppliers.    

"Like-new” condition with very light micro-scratches, invisible at a distance of 8-12 inches (arm’s length).      

Battery life, if applicable, must be 90% of the “like new” equivalent or higher.    

A minimum one-year written warranty.    

30-days free returns and replacements, unless the item is otherwise excluded under the 15-day return window for certain electronics.  

Restored: Like New

”Like-new” condition with very light micro-scratches, invisible at a distance of 8-12 inches (arm’s length).     

Battery life, if applicable, must be 80% of the “like-new” equivalent or higher.   

At least 90-days free returns.   

Restored: Good

The item has slight signs of wear/use, including small scuffs, marks, or scratches, barely visible when holding the product 12 inches away, and imperceptible to touch.  

Battery life, if applicable, must be 80% of the “like-new” equivalent or higher.  

At least 90-days free returns.   

Restored: Fair

Item may have visible signs of wear/use, including more significant scratches or marks, visible when holding the product 12 inches away, and perceptible to touch  

Battery life, if applicable, must be 80% of the “like-new” equivalent or higher.  

At least 90-days free returns.   

Pre-Owned: Like New

Perfect working condition with no signs of wear or usage. Instructions are included for appropriate categories and the item includes all product accessories and original packaging. 

Pre-Owned: Good 

Functions properly and has minimal signs of wear or usage (may have small scuffs, marks or scratches). Instructions are included for appropriate categories. 

Pre-Owned: Fair 

Functions properly and has visible signs of wear or usage (which can include scratches, fading, scuffs, marks, and/or missing parts and accessories). Instructions may not be included.

New with Defects 

Brand new, unused and functional but with cosmetic imperfections caused during production or delivery. This could include missing threads, discoloration, label malfunction, etc. Instructions and accessories are included.

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