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Guide
Walmart Seller app: Why is my item unpublished?
Last updated on Jun 13, 2025
Reading time: 1 min
Notes

The app can only be used to manage your U.S. Marketplace business and doesn’t support the management of Marketplace business in Canada, Mexico or Chile. The Walmart seller app is available from the iOS App Store across all countries except China, Canada, Mexico, Chile and countries subject to OFAC (Office of Foreign Assets Control) sanctions.

There are many reasons why your item could be unpublished (ex. missing primary image or an offer end date has passed). You can use your Seller Center account via the desktop version to check if your item has been unpublished.

  1. Navigate to your Catalog and the Unpublished Items dashboard.
  2. Tap View items under Listing Issues to find out why your item was unpublished.
Notes

For more information, visit Troubleshoot unpublished items. In the Walmart Seller app, you can navigate to Catalog on the homepage and select Unpublished.

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