Eligibility 

Currently, ITS is available only to a select group of WFS sellers based on inventory type. If you’d like to get access to ITS, please contact your account manager or Support. 

Fees 

The following table breaks down the per-unit fees for ITS. When you create a shipping plan, you’ll also see the estimated total cost. 

 Here’s how to calculate shipping weight: 

• For units that weigh less than 1 lb, use the unit weight. Then round up to the nearest pound. 
• If your unit weight is equal to or over 1 lb, use the greater of unit weight or dimensional weight.* Then round up to the nearest pound. 

*Dimensional weight = (length x width x height in inches) / 139 

Find more details about ITS fees for Walmart Cross Border: Imports in the section below.

How does it work?  

When you create a shipping plan, you’ll see 2 options: 

• If you use ITS, you’ll send inventory to a single transfer station.  
• If you choose to distribute inventory yourself, you’ll send it to your assigned fulfillment centers. This may mean splitting your inventory and packing multiple shipments. Remember, you are required to ship your inventory to all fulfillment centers assigned to you. This lets us offer speedy delivery to shoppers across the U.S and improves your next-day and weekend delivery coverage.

When you choose ITS, you’ll be assigned a single transfer station to send inventory to. From there, we’ll split the inventory into multiple shipments and distribute it to fulfillment centers across the country. We choose the final destinations based on the item’s level on hand, on order and geography-based demand.  

After arriving at the transfer station, some of your inventory may be available to sell within 4 business days. We'll also make sure enough inventory is distributed to the first fulfillment center, so your items stay in stock while we move the rest across the network.  

Track inventory transfers 

You can follow every unit from your dock to the transfer station and on to each fulfillment center. Here’s how to track the progress: 

1. Search for the shipment on the Shipping Plans page.
2. Select Track to open a side panel with a summary of where your shipment is and how many units have been received.
3. For more detail, select View shipping plan and then Track items.

In the Track items table, you can move through three tabs for each stage of the journey:

• The Shipment tab is the baseline and confirms what you sent. As inventory is received at the fulfillment center, you can track the fill rate for each item.
• Go to the Transfer station tab to see how units flow through the transfer station. You can compare which units were checked in against which were checked out and sent to a fulfillment center. If there are any problems, you'll see actions under the Issues column.
• Finally, the Fulfillment centers tab shows you where your checked-out units landed and whether they’ve been received. Expand each item for a breakdown by fulfillment center. This tells you exactly which location your inventory was routed to, how much has been received at each one and when the inventory was last touched.

After arriving at the transfer station, some of your inventory may be available to sell within 4 business days. You can check the status of available inventory on the Inventory page.  

ITS for Walmart Cross Border: Imports

From the time items are received at the transfer station until they reach their final destinations, ITS works the same for both Walmart Cross Border: Imports and domestic shipments. In the following sections, we’ll explain key differences for Walmart Cross Border: Imports shipments.  

ITS will apply to all Walmart Imports shipments of sortable* (standard size) inventory using any ocean transport mode (FCL and LCL), all origins and all destinations.  

ITS fees now in effect 

As of October 1, 2025, Walmart Cross Border: Imports shipments will be subject to ITS fees. You’ll see an “Inventory transfer service” line on the estimated price calculator and final booking confirmation page when booking shipments of sortable inventory. ITS will only be charged for shipments booked on or after October 1, 2025 and will not affect any previously booked shipments.  

ITS fee maximums for Walmart Cross Border: Imports (as of July 1, 2026)

Limited ITS fees are just one of the benefits of using Walmart Imports to ship your inventory to WFS. ITS fees are calculated per unit based on weight using the ITS fee table, until your shipment reaches the Walmart Imports ITS fee maximum. In Seller Center, you'll see your "maximum charge savings" when estimating the price for your shipment.

View weight and volume limits for different container sizes and shipment modes. 

After items have been received at their final fulfillment centers, you can see Imports ITS fees in the Settlement Report. Charges for each shipment are listed as “InventoryTransferFee” in the Transaction Type column. These are charged under different line items than Walmart Logistics charges.  

Estimating ITS fees during booking

When booking Walmart Imports shipments of sortable* (standard size inventory), you’ll see an “Inventory transfer service” line on the Estimated price calculator. The price will show as “TBD” until you add items in the Items to send tab. On that page, select Update price after adding items, and you’ll see your new estimated price at the top of the page. The final ITS fee estimate will show in the Estimated price section of the Review shipment page before you confirm your booking. 

ITS fees may change after booking if booking information is inaccurate. For example, ITS fees will be added for any additional units received, and will not be charged for any non-received units (e.g. any missing units at time of receiving). For LCL shipments, sometimes the cargo measurements at the origin warehouse (CFS) differ from what was provided at the time of booking. In those cases, adjusted ITS fees will be calculated into the new estimated price you accept at that time. 

Manage receiving delays 

Before you contact Support, follow these steps: 

• Track the status of each transfer, including the receiving progress. Associates inspect and put away each unit by hand, so it may take time to complete receiving. 

• Check the Shipping Plans page for receiving issues. Damage, incorrect prep and other issues may delay receiving. 

• If you use your own carrier, be as accurate as possible with the estimated ship date. This helps us plan labor and inventory capacity. 

• Also add the tracking number as soon as you get it. This helps us schedule deliveries more efficiently. 

• Wait at least 10 days from the time of delivery for receiving to finish. 

 If you believe your inventory is missing, you can open a dispute after 10 days.