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Guide
Walmart Seller app: How do I update a tracking number?
Last updated on Jun 4, 2025
Reading time: 1 min
Notes

The app can only be used to manage your U.S. Marketplace business and doesn’t support the management of Marketplace business in Canada, Mexico or Chile. The Walmart seller app is available from the iOS App Store across all countries except China, Canada, Mexico, Chile and countries subject to OFAC (Office of Foreign Assets Control) sanctions.

With the Walmart Seller app, you can add tracking information, scan a label with your phone, edit tracking information and mark an order as shipped. Follow these instructions to update your tracking information: 

  1. Tap Orders

  2. Locate the order from the Unshipped tab and tap to view Order details

  3. From the Unshipped section, enter the carrier from the dropdown menu. If your carrier isn’t in the menu, select Others and enter the tracking number and URL in the designated field. 

  4. Enter the tracking number or tap the scan barcode icon to scan the shipping label with your phone.

  5. Tap Mark as shipped. The order status will change to Shipped until its delivered.

Notes

Once you’ve marked an order status as Shipped, you can edit the tracking number for up to 24 hours or until the carrier first touch scan is received in the Walmart system, whichever is earlier. 

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