Guides
Getting started
Item setup
Catalog management
Seller Fulfillment Services
Listing optimization
Order management
Taxes & payments
Policies & standards
Growth opportunities
Advertising
Walmart Fulfillment Services (WFS)
Walmart Seller app
Guide
Walmart Seller app: Can I charge customers return shipping or restocking fees?
Last updated on Aug 1, 2025
Reading time: 1 min
You can’t apply return shipping charges to customers. Additionally, you can’t apply restocking fees to customers except for eligible items. For the full list of exemptions and returns policy, visit Returns policy.
Tell us what you think
More in Walmart Seller app
Walmart Seller app: Overview
Walmart Seller app
In this guide, you’ll learn how to download the app and learn about its available features.
Walmart Seller app: How do I add a new user to my Seller Center account?
Walmart Seller app: How do I manage 2-step verification?
Walmart Seller app
Enabling or updating 2-step verification permissions isn’t available on the Walmart Seller app.