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Troubleshooting
Multi-box means a single item that’s shipped in multiple boxes. It’s perfect for large, bulky items, such as a trampoline with a safety net, jump mat and legs. This gives you more flexibility in shipping items with the benefits of Walmart Fulfillment Services (WFS). Plus, it gives customers a wider variety of products to choose from.
Guidelines and feesÂ
At this time, multi-box items must be in the following categories. For example, a backyard play set, swing set, weight set, ride-on car or trampoline set.Â
AnimalsÂ
BabyÂ
FurnitureÂ
Garden & PatioÂ
HealthÂ
HomeÂ
Household, Industrial Cleaning & StorageÂ
 There are no extra handling fees for multi-box items! We charge fulfillment and storage fees by the box, just like other WFS items. Go to WFS fees to learn how weight and dimensions affect pricing, or use the WFS Cost Estimator to calculate fees.
Terms to know
A multi-box item has 2 levels of information:Â
The sellable set is the item that customers will buy.Â
Boxes are how the sellable set is broken up and physically shipped to customers.Â
Unlike seller-fulfilled, you’ll set up the Walmart-fulfilled item and each box within it. That means you need a unique GTIN for the sellable set and separate GTINs for each box. This helps us track each physical component that’s being shipped. GTINs must be 14 numbers and have a leading zero. They also must be licensed from organizations such as GS1.Â
Let’s say you list a living room sofa set on walmart.com. It’s shipped to the customer in 2 boxes: a box with the loveseat and a box with the armchairs. When you set up the item, you’ll need:Â
Sellable set GTIN: 00111111111112Â
Box GTIN for the loveseat: 00111111111195Â
Box GTIN for the armchairs: 00111111111196Â Â
Sellable GTIN
The sellable GTIN is unique to the item, so make sure it’s accurate. Once you add a sellable GTIN to your catalog, you can’t change how it’s set up. If another seller has added the same GTIN, you can reuse the same information, or you can create a new sellable set if it’s different. Â
Since a sellable set is shipped in multiple boxes, it must contain at least 2 box GTINs. There are some restrictions:Â
A sellable set cannot be the same as a standalone item.Â
A sellable set cannot be part of another sellable set. Â
You cannot bundle regular, standalone items together to create a sellable set. For instance, packaging a game console and controllers together wouldn’t count as a multi-box item.  Â
Review the WFS prohibited products policy for other item restrictions.Â
Box GTIN
A box GTIN must be different from the sellable GTIN and cannot be sold as a standalone item. However, boxes can be shared with other sellable sets. For example, a loveseat (00111111111195) could be part of both a living room set (00111111111112) and an office furniture set (00111111111113) listed on walmart.com.Â
The information found within this article, and the related hyperlinks, is for general informational purposes only, and is not considered legal advice. This article may contain links to third party content, which Walmart does not warrant, endorse, or assume liability for and your reliance on such content is solely at your own discretion.