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You must set up an account with a Walmart-enabled third-party payout provider to receive Marketplace payments. This guide provides an overview of the payout providers available through Walmart and answers some common questions regarding payment processing.
How does it work?
A payout provider is an external third-party provider who you can select to receive your Marketplace funds. You can choose from the following providers:
- Payoneer
- Hyperwallet
- PingPong (for sellers in China, Hong Kong, India, Vietnam and Canada)
- LianLian (for sellers in China and Hong Kong)
- Airwallex (for sellers in China and Hong Kong)
- WorldFirst (for sellers in China and Hong Kong)
- NetEase (for sellers in China and Hong Kong)
Walmart provides your net sales payment through an electronic funds transfer to your chosen payout provider account. Walmart bears all settlement costs for USD to U.S. bank-automated clearing house (ACH) payments made through these payout providers. This means you’ll receive 100% of the funds you’re owed when being paid through ACH.
You also have the option to choose any other payment methods offered by your payout provider. If you choose to use other payment methods through your preferred payout provider, it may result in fees that Walmart won’t cover. Contact your payout provider directly for more information.
Make sure your payment details and contact information are always accurate and up to date with your chosen payout provider Walmart isn't responsible for delays or losses resulting from incorrect information provided during your account setup, or subsequent changes affecting your bank accounts.
Additional guidelines
- Your payment frequency is determined when your account is approved. Typically, payment occurs biweekly (every 14 days).
- New sellers are subject to a payment hold for each order fulfilled within an initial period, as outlined here. Orders will be eligible for payment 14 days after they’re shipped.
- Additional factors—such as high return or chargeback rates and selling counterfeit or illegal items—may lead to payment suspension, delays or permanent non-payment.
Our settlement cycle cut-off is biweekly, occurring alternate Fridays at midnight Pacific Standard Time (PST). All shipment notices received after the cutoff will be settled in the following payment cycle.