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Guide

Backorder Program: Overview

Last updated on Oct 7, 2024

Reading time: 1 min

In this guide:

Overview
How does it work?
Additional guidelines
Frequently asked questions

Overview

Backorder is an invitation-only program that allows you to offer an item that’s currently unavailable but will be back in stock within 30 days. In this guide, you’ll learn more about the Backorder Program.

How does it work?

To participate in the Backorder Program, you must be an active Walmart Marketplace seller with an account that meets the Seller Performance Standards. You must also honor the original purchase price you set when the customer purchased the order. Items can only be eligible for backorder listing if they’ll be back in stock within 30 days.

Additional guidelines

If approved, you must accept the Terms and Conditions and navigate to your Catalog in Seller Center to set up your backorder items. You can set up a backorder for an existing item or create a new one following the normal item setup.

Frequently asked questions

How do I set up a backorder for my items?

How can I view my backorders?

Backorders appear on your Orders dashboard one day before your Available on date. To identify your backorders, navigate to your Orders dashboard and select the Shipped tab. Select Columns and select the checkbox for Order type. To view only backorders, download a report of backorders from the Orders dashboard by selecting Download from the top menu, then Export all items.

To view backorder reservations prior to that, download the Preorder and Backorder Inventory Reports from the Reports dashboard under On Request Reports.

Can I fulfill a backorder item through Walmart Fulfillment Services (WFS)?

What if I’m interested in the Backorder Program and haven't received an invitation?

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How to update content: Overview

Catalog management

Keeping your Walmart Marketplace catalog up to date with relevant and engaging content helps create a great shopping experience on Walmart.com.

Go to guide

Update an item draft in Seller Center

Catalog management

This guide shows you how to update and publish an item draft you’ve already saved. 

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Update item content individually in Seller Center

Catalog management

If you need to quickly update your item’s content, you can do so right from the Items dashboard in Seller Center. However, because there may be multiple sellers providing content for the same item, you may not always be able to define which content will be displayed on Walmart.com.

Go to guide

About Walmart.com

Walmart Inc. (NYSE:WMT) helps people around the world save money and live better- anytime and anywhere - in retail stores, online, and through their mobile devices. Each week, approximately 240 million customers and members visit more than 10,500 stores and numerous eCommerce websites in 20 countries. With fiscal year 2023 revenue of $611 billion, Walmart employs approximately 2.1 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity.