FAQ
Item setup
What should I do if my item doesn’t have a product ID?
I’ve entered the required information, but my template hasn’t downloaded yet. What should I do?
How long does it take to resolve item setup errors?
After I updated my template, some of the information on my listing disappeared. What happened?
Can I upload a video for my item?
Can I import my product catalog from an external marketplace?
How long will it take for my item to be published on Walmart.com?
Where can I download the Full Setup template?
Is there a limit to how many items I can add to my catalog?
How do I delete an item draft?
I sell items that require special attributes, such as FSA-eligible items. How can I include these in my listing?
If my item doesn't appear in the search results, can a customer still buy it?
How do I set up my product catalog?
What is a variant group?
Can I upload GIF (flash) imagery?