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Walmart Fulfillment Services (WFS)
Walmart Seller app
Guide
Walmart Seller app: How do I monitor my performance?
Last updated on Oct 22, 2025
Reading time: 1 min
Notes:
Not all seller dashboard features on the desktop version are available on the mobile app.Â
The Performance tile on the Walmart Seller app home screen provides your overall seller performance status. Your status may be:
- Good: You’re meeting or exceeding all performance standards.
- Monitor: One or more of your performance standards require monitoring for improvement to meet standards.
- Urgent: One or more of your performance standards is underperforming and needs immediate action.
Follow these instructions to monitor the details of each performance standard in the Walmart Seller app: Â
- Tap Menu, then Performance.Â
- Monitor the status of all Seller Performance Standards: Cancellation Rate, On-Time Delivery Rate (OTD), Valid Tracking Rate (VTR), Refund Rate, Seller Response Rate and Negative Feedback Rate.Â
- From Insights, review performance trends in drivers that impact your performance.Â
Notes:
The mobile app only displays performance standards data evaluated over the last 60 days.
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