There are three types of user roles available for selection when you add or edit users: Admin, Operations, and Pickup Point Employee. These different user types have different permissions and accesses in the UI. Let's walk through the different users and what they can do in Client Center.

Three User Types

Admin

Admin users are often account managers or business leads. They have these permissions:

• View company information

• View Pickup Points (all)

• View Dispatcher (all Pickup Points)

• Add users

• Edit users

• View API credentials

• Edit API credentials

Operations

Operations users are often store and delivery leadership employees. They have these permissions:

• Add, edit, and delete Client Operation users

• Add, edit, and delete Pickup Point Employee user

• View Pickup Points (all)

• View Dispatcher (all Pickup Points)

Pickup Point Employee 

Pickup Point Employee users are store employees who fulfill the orders and prepare them for delivery. They have these permissions:

• View Pickup Point (Pickup Point assigned to this user only)

• View Dispatcher (Pickup Point assigned to this user only)