What is the policy?

Walmart’s final settlement payout eligibility decisions are based on your adherence to the Comprehensive Walmart Marketplace Program Retailer Agreement, Walmart Marketplace Seller Retailer Policies and Seller Performance Standards. Upon account suspension or termination, Walmart may decide to:

• Place a reserve or hold on your funds and set limits on transactions or disbursements as a risk-control measure.
• Deduct from your payouts any amounts you owe us (for example, refunds, chargebacks, customer adjustments, fees, penalties, taxes, WFS or other service fees, or other debts owed by you). If deductions are more than your available funds, you still owe the difference. We may invoice you or collect the amount using authorized payment methods.
• Permanently withhold payouts for fraud, deceptive or illegal activities, and repeated policy violations; when your activity poses risks to customers, Walmart or third parties; or as otherwise allowed under the Comprehensive Walmart Marketplace Program Retailer Agreement.
• Hold a lien on your Walmart-filled (WFS) inventory to secure amounts owed. On termination, we may require you to remove inventory at your expense, and to pay your outstanding balance (if any). Or we may otherwise dispose of your inventory and keep the proceeds to cover what you owe.
• Treat as abandoned and charge you related costs for any items returned to us or our partners because of a missing or invalid return address. You must keep your return address up to date.

• Withhold or deduct taxes from payouts if required by law. You must keep your tax forms up to date.
  
  

Additional guidelines

Your final payout happens only after your account is closed and all returns, chargebacks and investigations are resolved. We don’t guarantee a fixed payout date, but in most cases the payout window occurs around 180 days after your account is closed.

We’ll notify you of holds or permanent withholding decisions in Seller Center. You may submit information for review, but final decisions are at Walmart’s discretion.

This policy is part of, and governed by, the Walmart Marketplace Program Retailer Agreement and Retailer Policies. If there’s a conflict, those documents are controlled and may be updated in Seller Center. This policy applies to previously terminated accounts and future terminations. For retroactive accounts, Walmart’s payout eligibility decisions will be based on conduct and evidence that meet the standards described in this policy and the Comprehensive Walmart Marketplace Program Retailer Agreement.