Getting started
Item setup
Catalog management
Seller Fulfillment Services
Listing optimization
Order management
Taxes & payments
Policies & standards
Growth opportunities
Advertising
Walmart Fulfillment Services (WFS)
Walmart Seller app
The app can only be used to manage your U.S. Marketplace business and doesn’t support the management of Marketplace business in Canada, Mexico or Chile. The Walmart seller app is available from the iOS App Store across all countries except China, Canada, Mexico, Chile and countries subject to OFAC (Office of Foreign Assets Control) sanctions.
Walmart’s shipping and fulfillment policy requires you to ship orders on time and provide valid tracking numbers. Orders must be shipped and updated with a valid tracking number within the auto-cancellation window (ESD + four days) or Walmart will cancel the order and refund the customer.
Using the app, you can browse orders at risk of overdue shipping and update the status when shipped:
- Tap Orders > Filter.
- Filter by Ship by date (Today, Tomorrow).
- Once shipped, locate the order from the Unshipped tab and tap to view Order details.
- From the Unshipped section, enter the tracking information and tap Mark as shipped. The tracking status will change to Shipped until its delivered.
Opt for push and in-app notifications from Notification Settings to receive alerts for orders with ESD at risk.