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Guide
Walmart Seller app: How do I dispute a return or refund?
Last updated on Nov 21, 2024
Reading time: 1 min
Notes

Participation in the Walmart Seller app is by invitation-only and not available to all Marketplace sellers. If you’re interested in downloading the app, fill out this form.

There are many reasons why you might need to dispute a return or refund. Each dispute reason has its own standards and involves its own process. You must file your dispute request within the specified timeframe determined by Walmart, and you can only file a dispute for an item only one at a time.  

If you initiated the return or refund, you can’t dispute the charges. For additional guidelines on how to dispute a return or refund, visit Dispute standards.  

Notes

The issue refund feature is available on the Walmart Seller app. However, disputing a return or refund isn’t available yet.

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