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Guide

Payment statements and transactions

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Overview
Statements
Transactions
Frequently asked questions

Overview

This guide shows you how to access your payment statements and transactions in Seller Center. Navigate to the Payments dashboard to view a summary of your payment activity per settlement cycle, or the Transactions tab to search transactions for orders created in the past 90 days.

Statements

You can use the dropdown to select a Period summary or an Annual summary. You can view your outstanding balance for an open pay cycle as well as the scheduled settlement date.  Balances appear in this view approximately 24-48 hours after you update an order to Shipped. 

Notes

 The terms Referral Fee and Commission are used interchangeably in this guide. The Marketplace Retailer Agreement uses the term Referral Fee. The Payments Report uses the term Commission. 

Payments reports

You have the option to download a Payments Report (also called a Reconciliation Report) in the upper right corner of the Statements screen by selecting the Download link. The Payments Report provides details for all order activity during the payment period, such as shipping charges, commission rates and more.

To export your Payments Report, select the Download link at the top right of the screen and choose from the dropdown menu. To see a summarized report, download the new version. To see a more detailed view of the report, download the legacy version.

You should review the Payments Report each pay cycle to verify that all transactions were processed as expected.  If you use the API, visit the Developer Portal Guide for details on how to pull a Payments Report.

Walmart.com Order #: The Order Number that the Walmart customer receives.
Walmart.com PO #: A unique number assigned to a specific Purchase Order.
Walmart.com Order Line #: The line number within the Purchase Order of the particular SKU that was ordered.
Transaction Type: This indicates whether the transaction was a sale or a refund.
Partner Item ID (SKU): The SKU of the item that was purchased.
Partner GTIN: The GTIN of the item (if applicable).
Partner Item name: The name of your item as it appears on Walmart.com.
Shipping method: The method of shipment selected by the customer.
Total tender to/from customer: The total amount a Walmart customer paid.
Payable to Partner from Sale: The total amount paid to a Walmart seller (sales minus commission).
Commission from Sale: The total amount paid to Walmart as a commission.
Commission Rate: The rate applied to your sale order; determined by the Contract Category of the item.
Gross Sales Revenue: The total item sales paid to the seller, not including shipping.
Refunded Retail Sales: The total sales refunded to a Walmart customer.
Gross Shipping Revenue: The total sales paid to a seller for shipping.
Gross Shipping Refunded: The total sales refunded to a Walmart customer for shipping.
Total NET Tax Collected: The amount that was paid to sellers for things such as item tax or shipping tax.
Spec Category: The category of the ingestion template (also called the Full Item Spec) that best matches your item.
Contract Category: The product category used to determine the commission for the item, as listed in the Walmart Marketplace Retailer Agreement.

Original Item Price: (Applies to a small number of sellers; you will likely see no data in this column). Selling price entered by seller.
Original Commission Amount: (Applies to a small number of sellers; you will likely see no data in this column) Commission calculated based on the selling price entered by the seller.
Amount type: Indicates whether the amount falls into one of the following fee types:
Product price: Item price.
Shipping: Shipping charge.
Product tax: Tax applied to product price.
Shipping tax: Tax imposed on shipping cost.
Other tax (fees): Additional taxes or charges beyond product and shipping taxes
Commission on product: Fee charged on the product.
Commission on shipping: Fee for handling shipping.
Product tax withheld: Tax withheld from product price.
Shipping tax withheld: Tax withheld from shipping price.
Other tax (fees) withheld: Taxes or fees taken out from the total amount for other purposes.
Total Walmart Funded Savings: Commission discounts provided by Walmart
Promo Code: Promo code applied by customers at checkout.
Extra Discount: Additional Seller / Walmart funded discounts.
Excess Refund Adjustment: Adjustment. Limit refund amounts to ensure seller is not overcharged.

Transactions

The Transactions page allows you to view transactions by searching for a Purchase order (PO#) or Customer Order (CO#). You can also use filters to search by transaction type or date.

To review more details about a transaction, select the ellipsis at the end of the transaction line and then select View details. If you need to export transactions for your records, select the check box at the beginning of the line, then select Download transactions in the upper right corner.

Notes

Order total Revenue shows the net amount that you earned or will earn on that line item for the order after factoring in all transactions, such as sale, customer refund and disputes.

Frequently asked questions

How frequently will I get paid?

Why does my Payment Summary report say I have a hold on my payments?

Why is there a promo code listed on my statement if I’m not offering any promotional discounts?

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Update tax information in Seller Center

Taxes & payments

If you need to make updates to your business details such as your tax classification, country of incorporation, Employer Identification Number (EIN) or business address you can do so by updating your Tax Profile in Seller Center. 

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