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Fulfillment Lag Time is the number of days it takes you to prepare an item for shipment. Walmart Marketplace sellers are required to prepare an item for shipment within one day or less. If you have submitted a lag time exemption request and it was approved, your next step will be to complete and submit a Lag Time template in Seller Center. Updating your lag time can be a simple process and, in this guide, we’ll show you how to do it.
Update lag time
Step 1 – Get started
Log in to your Seller Center account and navigate to your Catalog and select Update items. From the dropdown list, choose Update with file.
Step 2 – Download & complete the template
The Update with file dialog box will appear. At the bottom, select Show Walmart template and choose Lag time update. Fill in the values for all the SKUs and corresponding lag times you need to update.
Step 3 – Upload the template
Once you’ve completed the template, return to the Update dialog box to upload your file. Select lag time updatefrom the dropdown menu and submit. Updates can appear as quickly as 15 minutes or can take up to four hours.
Lag time is discretionary and granted on a case-by-case basis. Walmart reserves the right to change or alter your lag time exception in its sole discretion.