Walmart monitors the activities of Marketplace and Walmart Fulfillment Services (WFS) sellers. We may suppress, pause, suspend or terminate your Seller Center account if you don't comply with Walmart’s Seller Retailer Policies and terms of service. In this guide, you’ll learn more about the policy and how to comply with it.
What is the policy?
If you violate any of the Seller Retailer Policies, your account may result in suppression, pause, suspension or termination. Here are the effects of each account status:
Status | Definition |
|---|---|
Suppression | Your seller-fulfilled listings will be non-transactable, and items may appear out of stock on Walmart.com. Any Walmart-fulfilled listings will remain on Walmart.com. |
Pause | Both your seller-fulfilled and Walmart-fulfilled listings will be non-transactable, and items may appear out of stock on Walmart.com. |
Suspension | Both your seller-fulfilled and Walmart-fulfilled listings will be non-transactable and non-discoverable on Walmart.com. You’ll experience restrictions on Seller Center access, and your payments will be put on hold. |
Termination | All your listings will be removed, and your selling privileges and access to Seller Center will be permanently revoked. Your payments will also be put on hold. |
Additional guidelines
If you violate any of the Seller Retailer Policies, we’ll notify you through Seller Center and by email, along with recommendations to help you address the issue. Below are the types of communications you may receive.
You cannot unsubscribe from these communications. They’re crucial for keeping you informed about actions that may affect your account status, including potential suspensions.
Communication type | Definition |
Suppression | Notifies you if your seller-fulfilled listings are non-transactable due to persistent issues. |
Pause | Notifies you if your seller-fulfilled and Walmart-fulfilled listings are non-transactable due to failure to meet requirements. |
Suspension | Notifies you if your seller-fulfilled and Walmart-fulfilled listings are non-transactable due to persistent issues. |
Termination | Notifies you if your selling privileges and any access to Seller Center are permanently revoked due to violations and noncompliance. |
The third-party information found within this policy and the related hyperlinks is for general informational purposes only and is not considered legal advice. This policy may contain links to third party content, which Walmart does not warrant, endorse, or assume liability for and your reliance on such content is solely at your own discretion.