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Prohibited Products Policy: Recalled products
Last updated on Nov 11, 2024
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Overview

Products subject to our policy on Recalled Products must also adhere to other prohibited products policies or Walmart will automatically unpublish your item. 

What is the policy? 

Products that have been recalled are prohibited from sale on Walmart Marketplace. For purposes of this policy, the term “Recalled Products” refers to unsafe, hazardous, defective or non-compliant products identified by a regulatory authority or identified by the standards set by the manufacturer. In addition to Recalled Products, products that are the subject of warning letters, market withdrawals, regulatory press releases or safety alerts may also be prohibited. 

In accordance with the Marketplace Retailer agreement, as a seller, you’re obligated to notify Walmart.com of all product recalls within 24 hours of becoming aware of the recall and will promptly provide Walmart.com with all information reasonably requested regarding the recall. 

Policy basics 

Prohibited

Allowed

  • Products subject to a mandatory or voluntary recall or market withdrawal. 
  • Products named in a warning letter. 

  • Products identified in a safety alert and/or press release. 

  • Products that have completed their corrective action plan, testing, agency correspondence and enacted controls mitigation processes with new compliant inventory.

 

Notes

The information found within this policy and the related hyperlinks is for general informational purposes only and is not considered legal advice. This policy may contain links to third party content, which Walmart does not warrant, endorse, or assume liability for and your reliance on such content is solely at your own discretion. 

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