Header Image
Guide
Prohibited Products Policy: Pet foods, supplements, medicines and other products
Last updated on Nov 12, 2024
Reading time: 6 min
Overview

Products subject to the Pet products policy must also adhere to our other Prohibited Products Policies, as applicable, including our policies on Animal Products Drugs, Drugs, Hazardous Products (Pesticides) and Recalled Products.

What is the policy? 

Walmart prohibits the sale of, among other things: 

  • Products that are or would be regulated by:

    • The U.S. Food and Drug Administration (FDA) as animal products that require a prescription; and/or

    • The U.S. Department of Agriculture (USDA) as veterinary biological products; 

  • Products that are designed for use only by healthcare professionals in the healthcare setting;  

  • Products marketed as over-the-counter animal drug products that have not secured the necessary FDA approval; and 

  • Pet foods that do not comply with the requirements of the Federal Food, Drug, and Cosmetic Act (FD&C Act) because they would be considered by FDA to be adulterated and/or misbranded pet foods or unapproved animal drugs.  

Walmart allows the sale of animal health supplements/dosage forms that carry the National Animal Supplement Council (NASC) quality seal. These include but are not limited to, products intended to support maintenance of normal biological structure and function in animals, such as dogs, cats and horses. Joint support products containing glucosamine, chondroitin sulfate or MSM are examples of animal health supplements. These types of products are also called “dosage form" animal health products.

There are also animal products regulated by the U.S. Environmental Protection Agency (EPA) that may be considered pesticides or antimicrobial-treated products which are additionally subject to the Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA). 

Additional Information 

Health-related advertising claims about pet foods determine whether they are classified as pet food, nutritional supplements, animal health supplements/dosage forms or animal drugs. Walmart requires evidence that all pet food labeling claims have been reviewed by a state official, by the NASC or that the marketer possesses documentation that the product is exempted from regulation as pet food and is not an unapproved animal drug. 

The Federal Trade Commission (FTC) has authority to regulate the advertising of certain FDA regulated products. To avoid making a “false advertisement," the FTC requires that an advertiser possess a reasonable basis to substantiate all plausible interpretations of its advertising claims prior to disseminating the advertisement in question. Statements made about pet food products must be truthful and not misleading and must have adequate substantiation under the “competent and reliable scientific evidence" standard. FTC’s Health Products Compliance Guidance is a helpful tool to determine what kind of claims and substantiation are appropriate for pet food. 

Policy basics

Prohibited

Allowed with Restriction

Allowed

  • Pet foods, supplements/ dosage forms, or medicines that: 
    • Require a prescription or a medical professional's supervision, guidance, or direction for their use. 

    • Don’t comply with the FD&C Act and FDA’s implementing regulations and guidance, including those that are or would be deemed adulterated or misbranded. 

    • Aren’t packaged, labeled or intended for individual retail sale in the United States.

    • Aren’t in their original retail packaging and/or whose packaging has been opened or damaged. 

    • Are subject to regulatory action or other enforcement. 

    • Aren’t manufactured in an FDA-registered facility. 

    • Are marketed as over-the-counter animal drug products but don’t have the necessary FDA approval. 

    • Aren’t manufactured in accordance with applicable good manufacturing practice and preventative control requirements . 

    • Are named in any FDA recalls, market withdrawals & safety alerts.  

    • Are identified in FDA warning letters or manufactured at facilities identified in an FDA Warning Letter. 

    • Have been determined by the FTC to have made false, misleading, or unsubstantiated claims and those claims are still being made. 

    • Have advertisements or descriptions using FDA logos or other imagery. 

    • Contain hemp and/or hemp by-products. 

  • Veterinary biological products (e.g., vaccines, bacteria, antisera, diagnostic kits, home diagnostic tests, and other products of biological origin). 

  • Supplements or dosage forms that do not carry the NASC quality seal. 

  • Pet foods without evidence of state registration/licensing in the state the product has been manufactured. 

  • Pet foods without label approval or exemption from the applicable regulatory authority. 

  • Pet foods that are subject to state or local stop sale orders. 

  • Any pet foods, supplements/dosage forms or medicines, including treats and chews, containing cannabidiol. 

  • Any pet foods, supplements/dosage forms or medicines, including treats and chews, containing restricted ingredients such as certain protected animals/animal parts, insects or protected plants 

  • Live feed (e.g., crickets, feeder fish, worms, etc.). 

  • Any other pet food that Walmart has determined must be prohibited under this policy. 

  • Medical devices or instruments used by veterinary professionals. 

  • Non-shelf stable foods, supplements, OTC drugs (i.e.  time temperature-controlled foods (TCS), refrigerated, or frozen items).

  • Pet supplements/dosage forms that carry the NASC quality seal. 
  • Pet Foods (other than dosage forms) that are: 
    • Manufactured in facilities registered with FDA and licensed or registered in the state in which they are located;  

    • Labeled in compliance with all relevant U.S. and applicable state laws and regulations, and 

    • Compliant with the FD&C Act, FDA regulations and guidance regarding pet food, state and local laws and regulations, and relevant laws and guidance implemented by the FTC. 

  • Dosage forms that have been reviewed by NASC and carry the NASC quality seal. 

  • Pet medicines that have been approved by FDA for OTC use. 

  • Pet dental chews. 

  • Non-prescription flea medication, treatments, shampoos (Note: these products may also be subject to FIFRA).

Was this article helpful?

About Walmart.com

Walmart Inc. (NYSE:WMT) helps people around the world save money and live better- anytime and anywhere - in retail stores, online, and through their mobile devices. Each week, approximately 240 million customers and members visit more than 10,500 stores and numerous eCommerce websites in 20 countries. With fiscal year 2023 revenue of $611 billion, Walmart employs approximately 2.1 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity.

c2024 Walmart. All Rights Reserved  | Privacy Policy