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Guide

Prohibited Products Policy: Digital goods

Last updated on May 10, 2024

Reading time: 1 min

In this guide:

Overview
What is the policy?
Policy basics
Helpful resources

Overview

Products subject to our policy on Digital Goods must also adhere to other Prohibited Products Policies including our policy on Electronics and Software or Walmart will automatically unpublish your item. 

What is the policy?

Digital goods and digitally delivered products are prohibited from sale on Walmart Marketplace. Digital goods are products that are readily available in digital form and are generally received through email, downloaded from the internet, or accessed by logging into an online portal.

Policy basics

Prohibited	Allowed
Digital or electronic currency eBooks Digital or physical gift cards including, but not limited to: Retail Restaurants Digital/gaming gift cards Digital music gift cards Prepaid credit/debit cards Downloadable video games Prepaid gaming cards Digital download movies and television shows Digital download songs Redemption codes that are used to digitally download readily available products or access content through online portals Prepaid phone cards Digital or electronic event tickets such as, but not limited to, concert and sporting events Gold fund or stock that is traded in the digital market Any other digitally delivered products	Digital redemption codes that are included with the physical item and in its original packaging such as Blu-ray/DVDs movies where the digital download code is included Streaming devices such as Google Home, Apple TV, and Smart TVs Digital cameras Laptops and tablets

Prohibited

Allowed

Digital or electronic currency

eBooks
Digital or physical gift cards including, but not limited to:

Retail
Restaurants
Digital/gaming gift cards
Digital music gift cards

Prepaid credit/debit cards
Downloadable video games
Prepaid gaming cards
Digital download movies and television shows
Digital download songs
Redemption codes that are used to digitally download readily available products or access content through online portals
Prepaid phone cards
Digital or electronic event tickets such as, but not limited to, concert and sporting events
Gold fund or stock that is traded in the digital market
Any other digitally delivered products

Digital redemption codes that are included with the physical item and in its original packaging such as Blu-ray/DVDs movies where the digital download code is included
Streaming devices such as Google Home, Apple TV, and Smart TVs
Digital cameras
Laptops and tablets

Notes

The information found within this policy and the related hyperlinks is for general informational purposes only and is not considered legal advice. This policy may contain links to third party content, which Walmart does not warrant, endorse, or assume liability for and your reliance on such content is solely at your own discretion.

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About Walmart.com

Walmart Inc. (NYSE:WMT) helps people around the world save money and live better- anytime and anywhere - in retail stores, online, and through their mobile devices. Each week, approximately 240 million customers and members visit more than 10,500 stores and numerous eCommerce websites in 20 countries. With fiscal year 2023 revenue of $611 billion, Walmart employs approximately 2.1 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity.