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Walmart Pre-Owned is an invite-only program designed to help enable participating Walmart Marketplace sellers list or sell gently used or pre-owned items also referred to as Non-new merchandise, and other similar products that meet the applicable item condition requirements on Walmart.com. If you haven’t been invited to participate in the Walmart Pre-Owned Program and you sell Non-new merchandise, you must follow the policy below.
What is the policy?
As of December 2023, only approved sellers who follow the below requirements for the Walmart Pre-Owned Program will be allowed to continue selling these non-new condition items. Only product types approved by Walmart are allowed to be listed in non-new conditions. Items that are prohibited aren’t eligible to be set up in your Marketplace catalog. If you haven’t been invited to participate in the Walmart Pre-Owned Program and you sell Non-new merchandise, you may be eligible to participate in the program at a later date.
Additional guidelines
You must include clear and conspicuous labeling to the customer for every Non-new merchandise listing on Walmart.com. The product title must explicitly display the item’s condition and that the product is considered gently used or pre-owned. However, you may not use the word "used" in your product title. If you don’t follow the guidelines below, your listing will be removed from Walmart.com.
Item condition | Product example |
|---|---|
Pre-Owned |
|
Open Box | Open Box Samsung Galaxy Buds |
Remanufactured | Remanufactured Dual Fork Kit
|
New without box | Samsung Galaxy Buds (without box)
|
New without tags | Samsung Galaxy Buds (without tags) |
New with defects item | Samsung Galaxy Buds (with defects)
|
By offering non-new merchandise on Walmart Marketplace, you’re agreeing that Walmart has the right to modify the item’s description and display page. You agree that Walmart.com is doing so at your request and on your behalf. You’re responsible for the accuracy of all listing content associated with the Non-new merchandise, including the item’s title, attributes and images.