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Guide
Trust and Safety policy
Last updated on Oct 5, 2026
Reading time: 2 min
Overview

Walmart’s Trust and Safety division may restrict the sale of products at its discretion that don’t support our commitments and goals. In this guide, you’ll learn more about the policy.  

What is the policy?

Any products deemed in violation of Walmart’s regulatory compliance, offensive product, or intellectual property policies will be unpublished and may experience restricted sales, account suspension or termination of your selling privileges on Walmart.com.  

Pro tip

Review the Prohibited Products Policy for a full list of restricted products.

The following table explains the reasons Walmart may take action on your account or listings.

Reason

Definition

Dormant account

Your account has been inactive for 455 consecutive days. Inactivity includes no sales, no Seller Center logins or API usage through the Developer Portal.  

Intellectual property

Your listing features an item that infringes on intellectual property rights.

Offensive product

Your listing features an item that’s offensive in nature.

Regulatory compliance

Your listing features an item that’s prohibited due to product and food safety regulations.

Notes:

The third-party information found within this policy and the related hyperlinks is for general informational purposes only and is not considered legal advice. This policy may contain links to third party content, which Walmart does not warrant, endorse, or assume liability for and your reliance on such content is solely at your own discretion.

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