Guides
Getting started
Item setup
Catalog management
Listing optimization
Order management
Taxes & payments
Policies & standards
Growth opportunities
Shipping & fulfillment
Walmart Fulfillment Services (WFS)
Walmart Seller app
Brand Portal
Guide
Order & fulfillment performance: Carrier performance
Last updated on {publishedDate}
Reading time: 1 min
Overview
Carrier performance in the Performance dashboard gives you a high-level overview of your delivery metrics by carrier. This guide takes a closer look at the functionality of this dashboard feature. To access the Carrier Performance dashboard in Seller Center, select Performance > Carriers.
How does it work?
Carrier performance provides a high-level overview of fulfillment performance by each carrier you use. You can filter results by the program type (all methods, OneDay, TwoDay, Standard, Value and Freight).
You can also view your On-time Shipping (OTS) or On-time Delivery (OTD) metrics, along with the volume driven by day or week. Hover over the line graph points to view the order volume and on-time shipping for the selected week.
Frequently asked questions
Where can I learn more about how carriers are performing by region?
Helpful resources
Was this article helpful?
More in {categoryLabel}
Acknowledge orders in Seller Center
Order management
In this guide, we’ll walk you through the steps of how to acknowledge orders within Seller Center.
Update tracking numbers in Seller Center
Order management
In this guide, we’ll show you how to update your tracking information if necessary.
Split customer orders in Seller Center
Order management
Sometimes, all the items in a customer’s order can’t be shipped together due to size or limited stock availability. In these situations, you can choose to split the order and ship items individually instead.