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Walmart Fulfillment Services (WFS)
Walmart Seller app
Sometimes, all the items in a customer’s order can’t be shipped together due to size or limited stock availability. In these situations, you can choose to split the order and ship items individually instead. Keep reading to find out how.
How to split customer orders
Step 1 — Find the order
Navigate to the Orders page and use the Order # drop-down menu or the Purchase order# column to locate your order. Select the purchase order number link.
These graphics are subject to change. Follow this guide for the latest instructions.
Step 2 — Split the order
Select Ship items. Then, navigate to the drop-down menus and select Ship and the quantity of items you wish to ship. For the remaining items, select New.
In the Shipping details section, enter the carrier and tracking number and select Mark as shipped to split the order. When you’re ready to ship the rest of the order, simply use the same purchase order number to repeat the process for the remaining items.
