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Guide
Walmart Restored: Item setup
Last updated on Apr 24, 2025
Reading time: 4 min
Overview

Once you’ve been approved to enroll in Walmart Restored and agree to the applicable Terms & Conditions, choose the item setup method that best suits your needs. In this guide, you’ll learn how to set up a refurbished item that meets the Walmart Restored requirements, and about the setup methods you can choose from. 

Notes

Walmart Restored is an invite-only program. If you haven't been invited to enroll, the following information isn't applicable to you. If you sell refurbished products and are interested in applying to the Walmart Restored program, reach out to your account manager or email for more information. 

Item setup

Step 1 – Get started

Before you begin the setup process, make sure your refurbished items meet the following requirements.  

Product identifier (ID)

The UPC or GTIN for all Restored products in any of the eligible conditions must be different than the original product ID (also referred to as a new equivalent product ID). You’re responsible for providing your own product IDs.  


The product ID and Restored ID are both required to set up a Restored item. The product ID and the Restored product ID should be the same for both fields during item setup. You can also provide the original product ID (also referred to as a new equivalent product ID) in the original product ID field during item setup. You’re responsible for providing your own Restored product IDs, a required attribute for item setup. 


To optimize your catalog, we suggest using certain IDs for each product type. Email for more information.  

New equivalent product ID 

This ID is used for items purchased in new condition and is considered the original product ID. If available, we recommend adding information about the original equivalent GTIN or UPC during item setup.

Model number 

If your product has a model number, use a different model number for the refurbished item than the one that would be used for a new item. 


A common way of adjusting the model number is to add RB after the model number (e.g., New Item Model Number: APL_10997 Refurbished Item Model Number: APL-10997RB).  

SKU 

Restored SKUs should be unique to the Restored item. You can’t use a Restored SKU for an item with a different condition.

Product title 

Your product title must be formatted as follows: Place “Restored” in front of the product title, and “(Refurbished)” at the end. Make sure to also use this format when updating the product title, otherwise your item will be unpublished. 


E.g.:

  • Restored Samsung Galaxy S21+5G, 128GB Black (Refurbished)

  • Restored Apple iPad 7 9.7" Tablet, 2019, 32GB, Wi-Fi and Cellular, Space Gray (Refurbished)

Condition 

Select the item’s condition type based on its level of wear, prior use (if any), appearance and overall quality: 

  • Restored: Like New 
  • Restored: Good 

  • Restored: Fair 

  • Restored: Premium*


*
Restored: Premium is only available to approved sellers.

Warranty

When setting up Restored: Premium items, you must include this text in the Warranty Information field:


“This product comes with a minimum 1-year warranty direct from either the Manufacturer(s), a Manufacturer-Authorized or Other Qualifying Seller or Supplier. For more details, visit Walmart Restored."


Your item may be unpublished if you fail to include this text.


If you offer a warranty that’s longer than one year, you can add that to the text. You can also insert a link to your warranty in the Warranty URL field. 

Step 2 – Choose an item setup method

There are a few ways you can set up your items in the Walmart Restored program. However, there are a few feature limitations for setting up Restored items in the following product types: modems, magazines, auto wipers and VCRs: 

  • Express setup: 
    • You can't use Express setup for setting up new Restored items; use the full item setup
  • Full setup:

    • When completing the full item setup, the template sections are grouped by their requirement level: Required, Conditional/Required for specific conditions and Optional.

    • You must include all product IDs, SKUs and required attributes to successfully set up your non-new items. Condition items must include new equivalent product IDs (GTIN, UPC, EAN, ISBN) and condition attribute value for item setup. The item setup flow will reference both of these values to accurately associate your item with its new condition counterpart.  

    • The Restored product ID and the new equivalent product ID are required for the following conditions: Restored: Premium, Restored: Like New, Restored: Good and Restored: Fair. Add your Restored ID into both the product ID and Restored product ID fields. You can include the new equivalent product ID in the original product ID field during item setup.  

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