No. If you don't choose either option, the promotional price will still appear on Walmart.com regardless of whether the promo price is 10 percent less than the comparison price. 

No. These fields are optional, however, if you choose to fill out the MSRP, it’ll be used to calculate the strikethrough price.

The Price and promotion template can be used to update both prices and promotions. To preserve the Excel file formatting, do not delete columns, use formulas or add extra spaces.

Updates can appear as quickly as 15 minutes or can take up to four hours.

If a promotion start time is less than 30 minutes from the current time, it isn't guaranteed that your promotion will go live at the start time. Once you submit the file in Seller Center, you can track its uploading status on the Activity Feed dashboard. 

The start and end times of your promotions are in Universal Time Zone (UTC) and not in your local time zone. We recommend setting up your promotions at least 24 hours before the promo starts, with a 12:00 a.m. UTC start time and an end date that is less than 180 days after the start date. API users should submit dates in ISO-8601 format with UTC offsets. For a UTC Conversion table, learn more here.

Yes. You can create multiple promotions per item by inputting the same SKU on a different row. If you'd like to run multiple promotions during different time periods in one file, confirm the dates and times don't overlap before submitting the file. Upload multiple SKUs in a single file to avoid potential bandwidth throttling.  

You can delete a promotion in two ways:

• Select Delete from the drop-down menu under the Promo Setting Action column. Then, enter the Promo Price Start Date and Promo Price End Date that match your existing promotion and leave the rest of the columns blank.
• Select Replace All from the drop-down menu under the Promo Setting Action column and leave the rest of the columns blank. Keep in mind that Replace All will delete all your existing promotions for the particular SKU.

If you’re copying and pasting information from another source, don’t change the formatting. To preserve the Excel file formatting, select Special Paste, then Values. The start and end times of your promotions are in Universal Time Zone (UTC) and not in your local time zone. Finally, save the Excel file by choosing the save icon. If you’d like to rename the file, right-click the saved file and select Rename without changing the file type.  

Follow the steps above and make your desired changes. Select Delete when you’d like to delete the specific promotion for your item. Select Replace all when you'd like to either delete all existing promotions or delete and create new promotions at the same time. You’re responsible for keeping track of the promotions you have set.

You can run a Promotions Report or go to the Promotions dashboard in Seller Center to see all active promotions. 

If the price update happens at a time when no promotion is active, then it’ll function as a normal price update. If there’s an active promotion, then price updates are accepted but will not appear on Walmart.com until the active promotion ends. Once the active promotion ends, the price will be based on the last successful price update until the next promotion starts.

Promotion updates can take up to four hours to publish. For this reason, you should upload your Price and promotion template in Seller Center at least 24 hours before you want the promo to begin. As a reminder, the start and end times of your promotions are in Universal Time Zone (UTC) and not in your local time zone.

No, promotions are set at the item-level. It’s not possible to offer deals or discounts to individuals. Offering deals or discounts to individual customers constitutes marketing and solicitation and is prohibited in the Marketplace Retailer Agreement.

Yes, your promotions that have been created via the Price and promotion template will also be captured in the Promotions dashboard under the External Promotion category.