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In the Manage Contacts section of Seller Center, users with Admin or Read and Write access can add, modify or delete contact information on an account. You’re required to add at least one contact for each category, and you’re responsible for adding and updating your contacts regularly. In this guide, you’ll learn how to add or modify your contact information.
Manage contact info
Step 1 – Get started
Navigate to the Manage Contacts section in Seller Center.
Step 2 – Add primary contact
When you first sign-up for Walmart Marketplace, you’ll need to assign a primary business contact to the entire account. When establishing a payment method, Walmart will send a verification code to the phone number provided. Only US mobile phone numbers enabled with SMS messaging are accepted for this contact. Walmart will contact the primary business to communicate important information about your account. Select the Add Contact button, fill in the contact details, mark the checkbox indicating that this is the primary contact and select Save Contact.
Step 3 – Add other contacts
You can add other contacts for different contact types or create a distribution list so that multiple people from your organization can be notified at once. As a reminder, you’re required to add at least one contact for each category, and you’re responsible for adding and updating your contacts regularly.
Distribution lists can't be set as the primary business contact. If you need to update your primary business contact, you must open a case for Seller Support through the following path: My account > Profile settings > Update primary contact info.