Getting started
Item setup
Catalog management
Listing optimization
Order management
Taxes & payments
Policies & standards
Growth opportunities
Shipping & fulfillment
Walmart Fulfillment Services (WFS)
Other Topics
Walmart Fulfillment Services (WFS) is a new program for Walmart Canada Marketplace sellers, which allows them to send their inventory to Walmart fulfillment centers. WFS picks, packs, and ships the item(s) to the customer on the seller's behalf when a customer places an order on Walmart.ca. WFS also handles all customer support and returns for these orders.
Program Overview
Walmart Fulfillment Services (WFS) is a new program for Walmart Canada Marketplace sellers, which allows them to send their inventory to Walmart fulfillment centers. WFS picks, packs, and ships the item(s) to the customer on the seller's behalf when a customer places an order on Walmart.ca. WFS also handles all customer support and returns for these orders.
The program enables sellers to spend more time focusing on increasing their sales while having the confidence that their orders will be delivered quickly and with outstanding customer support.
The WFS end-to-end fulfillment experience comes with access to Walmart omnichannel capabilities such as our Free & Easy Returns program. Participating items are displayed with the "Fulfilled by Walmart" tags for increased product visibility and improved conversion.
Learn more about current WFS promotional offers.
WFS Program Benefits
WFS is uniquely positioned to provide sellers with the scale, quality, cost, and efficiency to grow a successful business on Walmart.ca. The benefits of participating in the WFS program include the following:
- Exceptional service - Delight customers with fast delivery, easy returns, and quality customer service.
- Cost-effective solution - Save on fulfillment with simple pricing and no hidden fees.
- Full transparency - Track inventory, orders, and shipments with easy-to-read dashboards.
- Omnichannel success - Optimize your returns with our omnichannel Free & Easy Returns program.
- Personal support - Let us be your personal advisor on the next-generation fulfillment service.
Features |
| Fulfilled by Seller |
---|---|---|
| ☑️ | ❌ |
| ☑️ | ❌ |
| ☑️ | ❌ |
| ☑️ | ❌ |
| ☑️ | ❌ |
How Does it Work?
- Once your application is approved, you can start the WFS Onboarding process.
- You can convert your choice of eligible new or existing products to “Fulfilled by Walmart” listings in the WFS section of Seller Center.
- Then ship your products to a Walmart Canada fulfillment center that would inward and securely store your products with comprehensive, real-time visibility.
- Customer orders for WFS products would be picked, packed and shipped leveraging Walmart's supply chain network with superior speeds and reliability.
- Post-purchase customer support and returns processing are also extended to WFS products.
WFS Fee Structure
WFS is a competitive, cost-effective solution offering a seamless end-to-end fulfillment experience. Our simple cost structure includes fixed monthly Storage and Fulfillment fees. That's it, no signup or monthly subscription fees! We offer a simple rate card. Visit the WFS Fees page to see how the WFS fee structure applies to you.
WFS Program Access
Already Selling on Walmart Canada Marketplace?
Please submit your application in Seller Center by applying through the WFS icon. The WFS business team will review your application and respond within 2-3 business days. If you don’t hear back within a week, please get in touch with your Key Account Manager to have your application prioritized. Please note that you need to be live on Walmart.ca Marketplace to be able to apply to WFS, and you must be an admin user.
New to Walmart Canada Marketplace?
You must have completed the Marketplace application and be live to onboard and ship your items to WFS fulfillment centers. Please apply here to get started.
WFS Product Requirements
WFS is available for most categories, but there are a few restrictions:
- No perishable or regulated products.
- Grocery and Supplements are not allowed.
- Maximum product weight is 150 lbs.
- Maximum product dimensions are 120"x 48"x42".