Order management
Last updated on {publishedDate}
Lesson completion time: 30 min
In this course:

Create a seamless post-purchase experience for you and customers. 

After completing this course you should be able to:
  • Learn how to manage your orders quickly and efficiently 

  • Provide exceptional customer service via customized templates and high-quality content 

  • Manage your returns and disputes 

Order management

Learning how to manage your orders quickly and efficiently is a key element to being a successful seller on Walmart Marketplace. In this video, you'll learn how to manage your orders in Seller Center. We'll show you how to acknowledge, edit and cancel orders using the Order Management dashboard. 

Pro tips

We recommend you turn on email notifications for open orders so you can easily stay on top of your incoming orders.  

Select any number of orders and use the Download function if you want to access your orders offline.  

Make sure the shipping info is accurate—once you select Ship, you only have four hours to edit shipped orders. 

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