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Guide
Prohibited Products Policy: Food Products
Last updated on Mar 24, 2025
Reading time: 5 min
Overview

In this guide, learn about Walmart Marketplace Canada Food Products Policies.

Fresh Food 

What is the Policy? 

Walmart Canada generally prohibits the sale of fresh food or perishable food items requiring refrigeration and/or frozen foods on its Marketplace. 

Policy Basics

Prohibited

Restricted

Allowed

  • Perishable produce (e.g. vegetables and fruits)  

  • Non-shelf stable food and beverage items (i.e. refrigerated, frozen, including but not limited to:  
    o Meats and proteins including plant-based products  
    o Dairy and non-dairy  
    o Seafood  
    o Prepared foods  
    o Meal kits  
    o Food additives  

  • Unpasteurized products (e.g. juices, milks, etc.)

  • Coated, candied, caramel wrapped, or covered fruit are prohibited (e.g. Caramel apples, chocolate dipped bananas) Chocolate covered uncut strawberry gift sets that are safely packaged for shipping are allowed  

  • Gift baskets containing hard meats and hard cheeses with low moisture content that do not require refrigeration are allowed 

  • Dried fruit and vegetable crisps  

  • Canned and jarred foods  

  • Jerky (Beef, turkey, salmon, etc.)  

  • Shelf stable dairy milks  

  • Other food products specifically approved for sale 

Additional Links and Tips

Food products within the health and wellness space are also subject to our other Prohibited Products Policies, as applicable, including our policies on Recalled Products and Dietary Supplements.

Resources and References

Expired, Unsafe, and/or Adulterated Food 

What is the Policy? 

Food that is subject to a recall, expired food, and products that are deemed unsafe or adulterated are prohibited from sale on Walmart Marketplace Canada’s. Food products must be labeled for retail sale and packaged suitable for e-commerce shipping to prevent contamination, spoiling, and damage in transit. 

Policy Basics 

Prohibited

Allowed

  • Recalled food  

  • Expired food  

  • Adulterated food  

  • Unsafe food  

  • Food not packaged, labeled, or intended for retail sale  

  • Any food products that do not comply with the regulatory requirements of provisions of the Canada Food & Drugs Act and the Safe Food for Canadians Act and any other relevant Acts. The respective Act’s regulations and programs issued and/or enforced by Health Canada and the Canadian Food Inspection Agency must also be met.  

  • Foods not in its original retail packaging  

  •  Dragees and small inedible food decorations are prohibited due to risks of choking and its resemblance to edible ingredients 

  • Previously recalled foods that have completed their corrective action plan, testing, agency correspondence and enacted controls mitigation processes with new compliant inventory  

  • Other safe, and unadulterated shelf-stable foods 

Additional Tips and Links 

Products subject to our policy on Expired, Unsafe, and Adulterated foods are also subject to our other Prohibited Products Policies, as applicable, including our policies on Recalled Products and Fresh Foods (listed above) and are subject to all provincial and federal labeling requirements. 

Resources and References 

Foods that Contain Unsubstantiated, False, or Medical/Drug Claims 

What is the Policy? 

Walmart Canada prohibits any items on our site that falsely represent the product being sold, violates any food safety marketing regulations, or are otherwise considered non-compliant with any applicable regulation. 

Policy Basics 

Prohibited

Restricted

Allowed

  • Foods that make a drug or medical claim  
  • Foods that make an unsubstantiated claim 

  • Foods that make a false claim 

  • Organic – Must adhere to the Canada Organic Regime requirements and label requirements, including being certified by the CFIA-accredited certifying body. 
  • Foods that make general marketing claims (i.e. “Great for the whole family!,” “Tastes better than home made.”)  

Additional Tips and Links  

Food products within the health and wellness space are also subject to our other Prohibited Products Policies, as applicable, including our policies on Recalled Products and Dietary Supplements.

Resources and References  

Notes

The information found within this policy and the related hyperlinks is for general informational purposes only and is not considered legal advice. This policy may contain links to third party content, which Walmart Canada does not warrant, endorse, or assume liability for and your reliance on such content is solely at your own discretion.

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