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Prohibited Products Policy: Recalled Products
Last updated on Mar 26, 2025
Reading time: 3 min
Overview

In this guide, learn about Recalled Policies in Walmart Marketplace Canada.

What is the Policy? 

Products that have been recalled are prohibited from sale on Walmart Marketplace Canada. For purposes of this policy, “Recalled Products” refer to unsafe, hazardous, defective, or non-compliant products identified by a regulatory authority, or identified by the standards set by the manufacturer. In addition to Recalled Products, products that are the subject of warning letters, market withdrawals, regulatory press releases or safety alerts may also be prohibited. 

In accordance with the Marketplace Seller agreement, sellers are obligated to notify Walmart Canada of all product recalls within 24 hours of becoming aware of the recall and will promptly provide Walmart Canada with all information reasonably requested regarding the recall. 

Policy Basics 

Prohibited

Allowed

  • Products subject to a mandatory or voluntary recall or market withdrawal.  
  • Products named in a warning letter, public advisory or alert.  

  • Products identified in a safety alert and/or press release.

  • Products that have completed their corrective action plan, testing, agency correspondence and enacted controls mitigation processes with new compliant inventory.

Additional Links and Tips

Products subject to our Recalled Products policy may also be subject to our other Prohibited Products Policies, as applicable. 

Resources and References  

Notes

The information found within this policy and the related hyperlinks is for general informational purposes only and is not considered legal advice. This policy may contain links to third party content, which Walmart Canada does not warrant, endorse, or assume liability for and your reliance on such content is solely at your own discretion. 

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