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In this guide, learn about policies related to Dietary Supplements/ Natural Health Products.
Dietary Supplements / Natural Health Products
This document contains the Walmart Marketplace Canada policy regarding dietary supplements / natural health products (NHPs), as well as specific information regarding ingredients and labeling.
What is the Policy?
Unsafe dietary supplements / natural health products are prohibited from sale on Walmart Marketplace Canada. A dietary supplement / natural health product is considered unsafe when deemed as such by a federal or provincial agency, or in Walmart Canada’s own discretion is determined not safe for consumers.
For the purposes of this policy, a dietary supplement / natural health product is a non-food product that is taken by mouth and can contain ingredients identified by the Natural Health Product Regulations, including vitamins, minerals, herbs, amino acids, and enzymes, and are produced in forms such as tablets, capsules, soft gels, gelcaps, powders, and liquids. Natural Health Products may also refer to traditional medicines such as traditional Chinese medicines, as well as homeopathic medicines. Dietary supplements labeled for pets, livestock, and animals are within the scope of this policy.
Any Dietary Supplement / Natural Health Product claiming to treat, prevent, or cure diseases, illnesses, ailments, infections, viruses, or any other medical condition beyond the scope of its Health Canada license is also prohibited.
Policy Basics
Prohibited | Allowed |
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Additional Links and Tips
Products subject to our policy on Dietary Supplements must also adhere to our other Prohibited Products Policies, as applicable, and issues regarding prohibited ingredients and labeling, addressed below.
Resources and References
Prohibited Supplements and Ingredients
What is the Policy?
Walmart Canada prohibits products and supplements that contain the following: ingredients prohibited or restricted by the Health Canada, pure or highly concentrated caffeine, illegal animal or illegal plants, prescription-only ingredients such as sildenafil or sibutramine, or controlled substances.
Policy Basics
The following are a few examples of prohibited product including weight loss supplements, sexual enhancement supplements, and male enhancement supplements. This list is not all-inclusive and does not include all supplements prohibited by Walmart Canada.
These supplements are not allowed because they contain prohibited ingredients or do not comply with Walmart Canada policies.
Prohibited | Restricted | Allowed |
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Additional Links and Tips
Products that are subject to our policy on Dietary Supplements / Natural Health Products must also adhere to our other Prohibited Products Policies, as applicable, including our policy on Drugs and Drug Paraphernalia.
Resources and References
Labeling and Listing Policy for Dietary Supplements / Natural Health Products
What is the Policy?
Walmart Canada requires Dietary Supplements and other products to meet specific labeling guidelines to ensure product accuracy and safety. Products that do not comply with the labeling and listing policy will be prohibited from sale on Walmart Marketplace Canada.
Product Label and Listing Details must comply with the Health Canada labelling requirements of natural health products as outlined in the Natural Health Products Regulations.
Policy Basics
Prohibited |
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Additional Tips and Links
Products subject to our policy on Dietary Supplements / NHPs must also adhere to our other Prohibited Products Policies, as applicable, including our policy on Drugs and Drug Paraphernalia.
Resources and References
The information found within this policy and the related hyperlinks is for general informational purposes only and is not considered legal advice. This policy may contain links to third party content, which Walmart Canada does not warrant, endorse, or assume liability for and your reliance on such content is solely at your own discretion.