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54 results for "Walmart Cross-Border Imports Issues"

Available now: Import with Walmart Cross Border

News
We've officially launched full-container-load ocean freight shipping from select ports in Asia to our US facilities. This import service allows you to grow your product range and sales on Walmart.com by leveraging Walmart-negotiated rates and our extensive supply chain. You can also save time and money shipping directly to Walmart Fulfillment Services from Asia. Learn more

Important update impacting imports into the U.S.

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Effective October 7, 2024, the Transportation Security Administration (TSA) will require a customer’s email address and phone number for imports into the U.S. Shipments without this information are at risk of being rejected at customs or denied by the intended carrier. To view this information*, click on an individual order on the Orders page in Seller Center and find the Customer details section. You can also use the Orders API. Review your orders Review Seller Code of Conduct * If you are fulfilling orders from China to the customers in the U.S., you can use Ship with Walmart to account for this requirement automatically.

New reviews ratings system launching soon

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For items with over 50 reviews, we will assess star ratings, review recency, and community feedback while calculating overall item rating. For items with fewer reviews, the overall star rating will be averaged. Reviews related to fulfillment issues caused by Walmart are not factored into the overall rating. This new system will be launched in phases by item category with completion for all impacted items slated for October 30, 2024. Learn more about Marketplace reviews

Gain insight into customer returns with new reason descriptions

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Identify customer issues and opportunities to improve your offers with new reason descriptions on your Returns dashboard. If you manage returns via API, head to Developer Portal and add the new attribute returnDescription to read return reasons. View returns Go to Developer Portal

Introducing a new dashboard in Seller Center for Ratings & Reviews

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Serving as a centralized hub for monitoring and managing customer reviews, the new Ratings & Reviews Manager dashboard allows you to connect reviews to specific orders and pinpoint the products behind negative or positive feedback. This streamlined approach makes it easier to resolve issues with fulfillment, listing quality, or customer service. Explore the dashboard Learn about Marketplace reviews

Walmart Brand Portal updates

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You can now assign content editing privileges to authorized 3P sellers through our Brand Portfolio. You can also integrate your Walmart Marketplace account with your trademarks registered in Supplier One. Get started

Join the Walmart Backorder Program

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This program lets you list items that are currently out of stock but will return within 30 days. Please note, it's only available for seller-fulfilled items and not API. Sign up

Walmart Preferred Carrier Program Office Hours

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You can enjoy faster speed, discounted rates, and profitability when you ship with Walmart Fulfillment Services using our trusted, reliable carriers. If you want to learn more, join us on April 9 at 11 AM PT, where our experts will walk you through this program’s perks. RSVP now

Opt-in to Walmart Connect notifications

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You can now receive Walmart Connect Ad Center notifications in Seller Center. Opt-in to these important notifications to stay up-to-date on advertising invoice availability, payment status, and receive warnings for ad account pause. Opt-in here

Simplified access to Walmart Business (B2B) orders

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To see which orders are from Walmart Business, log into Seller Center and navigate to the Orders dashboard, download the Orders report, and refer to the last column Platform Type (B2B/B2C). Explore now

Now available: Walmart Seller Performance Standards API

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Access performance metrics for your seller-fulfilled orders through direct API or preferred channels and gain valuable insights, including: Daily data on Seller Performance Standards such as Cancellation Rate, On-Time Delivery Rate, Valid Tracking Rate, Refund Rate, and Seller Response Rate. Stay informed and optimize your performance with the new API. View Seller Performance API guide

Ship with Walmart: 2 exciting ways to save

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Leverage UPS® Ground Saver, an economy, residential, ground delivery service that’s ideal for lightweight, non-time-sensitive packages. Use your FedEx account to generate shipping labels in Seller Center. Simply go to Settings > Shipping Info > Ship with Walmart tab and select Link my account. Learn how to buy shipping labels

Ship with Walmart carrier Reconciliation Report now available

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This new report provides a detailed shipping label view that includes information such as package dimensions, actual dimensions, estimated label charges, and actual label charges. Download in Seller Center

A quick way to import your catalog to Walmart Marketplace

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If you're selling on another marketplace and looking to expand, you can now expedite your setup process on Walmart Marketplace using our new Catalog Importer feature. Learn how in Seller Center

Ship with Walmart carrier Reconciliation Report is now available

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This new report offers a detailed view of the shipping label, which includes information such as package dimensions, actual dimensions, estimated label charges, and actual label charges. Download it on the Reports page under Analytics, via the drop-down menu under On Request Reports. Download in Seller Center
About Walmart.com

Walmart Inc. (NYSE:WMT) helps people around the world save money and live better- anytime and anywhere - in retail stores, online, and through their mobile devices. Each week, approximately 240 million customers and members visit more than 10,500 stores and numerous eCommerce websites in 20 countries. With fiscal year 2023 revenue of $611 billion, Walmart employs approximately 2.1 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity.

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