Walmart Cross Border: Imports origin pickup service simplifies your less than container load (LCL) shipping process. Your goods are picked up from the supplier, transported to the Ningbo, Shanghai or Yantian Container Freight Station (CFS), and consolidated for ocean shipment.
What this means for you
- Book origin pickup and ocean freight together in Seller Center
- Avoid arranging separate local trucking
- Track pickup appointments and actual pickup milestones all in one place
- Increase working capital by not paying pickup costs upfront. Walmart’s origin pickup service costs are combined with the ocean freight charge and due upon final delivery of the shipment, giving you an additional 30+ days before payment is required.
Pricing
Pricing is estimated based on the cargo’s weight and volume (measured in cubic meters, “CBM”) and includes transportation to the Container Freight Station (CFS). The estimated price assumes cargo is delivered to the CFS before the NRA expiration date. If cargo is delivered outside the valid range, a new NRA will be required.
Available pickup locations
These tables show the supported pickup locations for eligible LCL shipments:
Ningbo port
Greater Ningbo area | Greater Hangzhou area | Other Zhejiang cities |
|---|---|---|
Ningbo 宁波地区 | Hangzhou 杭州地区 | Jinhua 金华地区 |
Shanghai port
Greater Shanghai area | Jiangsu province | Zhejiang province | Anhui province |
|---|---|---|---|
Kunshan 昆山 | Changzhou 常州 | Cixi 慈溪 | Chizhou 池州 |
Yantian port
Greater Shenzhen area | Greater Guangzhou area | Other Guangdong cities |
|---|---|---|
Dongguan 东莞 | Foshan 佛山 | Chaozhou 潮州 |
Factories located within 200 km of the CFS may be prioritized for inbound shipments to help your inventory move faster. Keep in mind that pickup times can vary, and eligibility doesn’t guarantee same-day or expedited service. You can review LCL cargo requirements in the LCL shipments overview guide.
How to book origin pickup
Bookings must be made at least 7 calendar days before the cargo drop-off date, to follow LCL booking guidance.
A pickup will be considered missed if:
- Cargo isn’t ready for shipment
- Pickup address is incorrect
- Required documentation isn’t complete
- Cargo arrives after the NRA expiration
A reattempt may be scheduled, but fees could apply, and vessel cut-off times may be affected.
Step 1 – Create your international shipping plan
On the Book a shipment page, under Enter shipment details, add your origin port and country, and select LCL for the transportation mode to begin your shipping plan.
Step 2 – Select address
In the Cargo handover dropdown menu, select Walmart pickup. Add your preferred cargo pickup date, at least 7 days in the future. Then either use the dropdown menu under Select address to view and choose from your saved addresses or select “+ Add pickup address” to create a new address.
.png?branch=us_mplearn)
Then continue with the standard booking steps outlined in the Book a shipment guide.
Making changes after submitting a booking
You can add, edit, reschedule or cancel origin pickup service in Seller Center within 48 hours of submitting a booking. After 48 hours from booking, contact Seller Support for help.
You cannot reschedule origin pickup service for the same booking after canceling it.
Edit or cancel an existing origin pickup
To edit the pickup address OR cancel the pickup:
Open the booking details in Seller Center. Navigate to Shipping Plans, select the International tab, and use the 3 vertical dots next to the booking to select View booking.
In the Origin pickup section, select Manage to open the editing popup window.
To cancel, select Cancel pickup and confirm the cancellation.
Or, to choose a different existing pickup address or add a new one, select Edit details.
Some address changes may cause cargo pickup date or price changes. Review the cargo pickup date and price in the popup window, then select Continue to save your new pickup details.
To reschedule the cargo pickup date:
Open the booking (follow Step 1 above).
In the Cargo pickup date section, select Manage to open the editing popup window.
Select a new date within the rate validity window using the drop-down calendar. If you would like to reschedule your pickup to a date outside the rate window, you’ll need to cancel the shipment altogether and rebook.
Some date changes may cause price changes. Review the price in the popup window, then select Continue to save your new pickup details.
Add a pickup
To add origin pickup to a booking that was originally booked as seller drop-off:
Open the booking details in Seller Center (see step 1 in “Edit or cancel” section above).
In the Origin pickup section, select Manage to open the address selection popup window.
Select from your saved addresses or add a new one, and select Continue.
The popup window will show your new Ocean freight price with origin pickup included.
Review the details, then select “Continue” to accept the price and pickup details.
What's next
After you place your booking, the origin agent will email a booking confirmation to the Shipper contact you provided during booking. This email will include the booking details and your origin pickup time. Your Shipper will need to reply and confirm those pickup details.
If your pickup address is outside our pickup service area, you’ll let them know whether you want to:
- Keep the booking. You can cancel the pickup service via Seller Center or the Shipper can email the origin agent. You’ll need to drop off your cargo to the CFS yourself.
- Or, cancel the entire booking.
If you reschedule a pickup, they’ll send a new confirmation email with the new date and time and you’ll follow the same steps to reply and confirm details.