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Validating information keep in holding status for weeks
Published onJul 31, 2026
Getting started

hello, i am creating my seller account and i finished step one (1. Tell us about your business) but it keep telling me the validating information is taking longer, it took weeks and even i opened the case to the support it still not finished.

how can i pass the step 1?

my company is LTD open in United kingdom 7 years ago and i am british citizen with my etsy link store on the required link area,

thanks

Onboarding
2 replies
Comments (2)

Mine stayed on “verifying “ for 7 months. So it’s not fast. Hopefully, yours won’t be that long.

Thank you for your interest in Walmart Marketplace!

Onboarding timelines can vary, as each application is carefully reviewed. While some verification steps may take 7–10 business days, the overall onboarding process may take longer depending on the information provided and whether any additional review is required.

We recommend regularly checking the Seller Center homepage and the primary email address associated with your application for updates or requests for additional information.