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Walmart Fulfillment Services (WFS)
WFS basics
Getting started with WFS
WFS Settings: Return Rules
WFS Serial Collection
Add New Items to the Walmart Fulfillment Services (WFS) Program
Convert Your Existing Items to the Walmart Fulfillment Services (WFS) Program
Routing Guide Overview
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Handling Common Inbound Exceptions
WFS Inventory: Remove Items from a Fulfillment Center
WFS Preferred Carrier Program
Other Topics
The WFS (Walmart Fulfillment Services) Preferred Carrier Program gives you reduced shipping rates on your inbound small parcel shipments.
Less-than-truckload (LTL) and Full truckload (FTL) shipments are not currently supported as a part of the program and will be made available in the future.
About the Preferred Carrier Program
WFS offers access to preferred carrier rates for shipments from locations within the 10 Canadian provinces and 3 Canadian territories to a WFS fulfillment center with inbound logistics services capability.
When you set up a shipment, you will have the option to choose either a WFS preferred carrier or your own carrier to send your inbound items. If you choose a preferred carrier, you will have a window of 24 hours to void the estimated charges and edit the shipment. After that, you will not be able to cancel the shipment. This helps ensure we are locking in the best carrier rate at the time you set up your shipment.
Shipment Requirements
For preferred carrier shipments sent by FedEx small parcel:
- You can ship packages up to 70 lbs with the longest side being 48-inch, second longest side being 30-inches and up to 105-inches in length plus girth. *girth = 2 (median side + Minimum side)
- If your shipment exceeds 10 packages, you are required to book a delivery appointment with the fulfillment center through scheduler for the Madill, Edwards, and Calgary FCs.
Steps to opt for WPC:
You can opt for WPC while creating the PO or after creating the PO.
While creating the PO:
- If you choose to opt for WPC while creating the PO, you need to follow steps until point 7 from the shipments section & choose Walmart preferred Carrier as your carrier and select the freight type and click on next.

2. Enter the master case details and click on calculate price. If you view the details below and then click on next.

3. Verify all the details, accept the price estimate & agree to the WPC terms and service and click on confirm.

4. Print carrier FedEx labels and paste it on your shipment.

Post creating the PO:
- Under the Shipments section choose the PO for which you want to opt for WPC and click on the three dots ‘…’ next to status column besides Action required.
- Click on ‘View order’ and click on edit shipment.
- Select edit, click next and follow the same steps as mentioned above for While creating the PO.

Restricted Items
Dangerous goods and hazmat items are prohibited on preferred carrier shipments. If you are shipping these items, you will need to send your shipments using your own carrier.
Schedule a Pickup
WFS does not offer scheduled pickups for preferred carrier small parcel. However, you can schedule a pickup with your local FedEx office online or by phone for a small parcel.
Support
Please open a Partner Support Case if you need further assistance.
Terms and Conditions
Inbound Logistics Services/Preferred Carrier Program – Terms of Service
- May only be used for inbound shipment of Products (as defined in your Comprehensive Walmart Canada Marketplace Program Seller Agreement) from locations in the 10 provinces and 3 territories to WFS fulfillment centers. Any carrier account number provided to the Seller may be used only for the Inbound Logistics Service/Preferred Carrier Program and may not be used for any other Seller shipments.
- Shipments containing Dangerous Goods (or hazmat), food, drugs, OTCs (over the counter) and NHPs (natural health products) are not eligible for Inbound Logistics Service/Preferred Carrier Program.
- Walmart will provide a shipping label or bill of lading for Seller to print and use. Shipping charges are estimates only and based on information provided by Seller. Seller is responsible for providing correct and accurate information regarding package/shipment characteristics. If actual package/shipment characteristics differ from information provided by Seller, Seller will be responsible for any applicable charges. Seller is responsible for scheduling a pickup or drop-off of Products with the participating carrier, including all related costs or surcharges.
- Walmart will provide a shipping label or bill of lading that identifies Seller as Shipper of Record. Seller shall remain the Shipper of Record when using the Inbound Logistics Services/Preferred Carrier Program. In the event of a valid claim filed by Seller with Walmart for loss or damage to goods in transit to Walmart, Walmart will reimburse the applicable shipping fees and up to 50% of the value of the goods lost or damaged, up to a maximum of $4,000 per FedEx parcel shipment.
- Payment for applicable WFS Inbound Logistics Service Fees will be deducted from amounts payable by Walmart to Seller under the Comprehensive Walmart Canada Marketplace Program Seller Agreement. Walmart will notify Seller via Seller Center of applicable Service Fees within thirty (30) days after the date of delivery to Walmart. Walmart reserves the right to collect payment from Seller by any other lawful means.
- Walmart may modify, suspend, or terminate the Inbound Logistics Service/Preferred Carrier program at any time, or modify or amend these Terms of Service on notice to Retailer. The Inbound Logistics Service/Preferred Carrier program is subject to the terms of the Comprehensive Walmart Canada Marketplace Program Seller Agreement.