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Guide
Prohibited Products Policy
Last updated on Oct 30, 2024
Reading time: 5 min
Overview

Walmart Canada strives to maintain a Marketplace that customers can trust and one that is legally compliant. This page and its embedded links identify certain products and categories that cannot be listed on Walmart Marketplace Canada. All products listed for sale on Walmart Marketplace Canada must comply with any applicable local, provincial, and federal laws and regulations. Walmart Canada will remove any product listing that may be in violation of law, its policies, or that is incompatible with its brand. In addition, corrective actions may be taken as circumstances dictate, including de-listing of the seller’s product, suspension and/or termination of a seller's account. Some products referenced in this policy are prohibited unless a seller obtains written approval to list and sell those items on Walmart Marketplace Canada. While Walmart Canada strives to keep this policy current and as complete as practicable, not all prohibited products may be listed below. Walmart Canada reserves the right to remove any product listing it determines violates its Marketplace Prohibited Products Policy or other Marketplace Policies.
This Marketplace Prohibited Products Policy is subject to change without notice, so please check this page often.

Sellers must ensure that their products or any of the products’ components/ingredients were produced without the use of forced labor, prison labour or child labour and that the products, including the raw materials, components and ingredients, are legally admissible into Canada and are not produced in whole or in part by entities or in regions that would cause them to be prohibited from entry into Canada under the Customs Act and related regulations, or other relevant government restrictions. Doing so may lead to seller consequences, including de-listing of the seller's product, suspension of the seller's account and/or termination from the Walmart Marketplace Canada. 

Prohibited Products on the Walmart Marketplace Canada

Additional Product Restrictions are listed at the bottom of this article.  

Alcohol 1.1

  • Alcoholic beverages or products of any kind, including powdered alcohol
  • Collectible alcohol
  • Empty collectible alcoholic container not identified as empty in the description

 

Animals 1.2

  • Animal vaccines
  • Animal medicines requiring a prescription
  • Animal organs or animal corpses that contain organs
  • Alaskan Native items with anything from a bear
  • Bear traps, steel jaw leg-hold traps and similar items
  • Rodent control glue boards and traps
  • Ivory, manufactured items with more than 5% of actual ivory, bones from animals that produce ivory
  • Items made from marine mammals
  • Live animals, insects, and other wildlife
  • Native American items with feather(s) or other parts of protected birds
  • Parts or products from endangered or threatened species such as bears, mountain lions, cats, dogs, whales, sharks, dolphins, or porpoises
  • Insects or other creatures designed as “pests” under the Canadian Plant Protection Act
  • Illegal wildlife products
  • Products prohibited from sale under the Migratory Birds Convention Act
  • Natural fur products or products trimmed with natural fur
  • Products made from the hide of a donkey


Apparel 
 

  • Children’s clothing (newborn to 12 years old) that has a drawstring in the hood and neck area.

Art 1.3

  • Unauthorized copies or reproductions of artwork that violate any copyright or trademark

Artifacts 1.4

  • Artifacts
  • Fossils
  • Geological formations
  • Relics
  • Remains
  • Sacred and tribal items

Auto 1.5

  • Drivers licenses and other government-issued ID documents
  • Jammers of any kind, including cell, GPS, radar
  • Motorized vehicles that require registration
  • Oxygen sensor simulators
  • Products intended to bypass emission control devices or override malfunction indicators
  • Toll booth systems
  • Vehicle Identification Number plates
  • Products intended to conceal or obscure a license plate
  • Products intended to tamper with odometers
  • Accessible parking permits
  • ATVs

Car Seats & Booster Seats

Any product that does not meet the safety and compliance requirements of Transport Canada. In Canada, car seats and booster seats must have a:
  • National safety mark.
  • Product information label attached to the seat. 

Collectibles 1.6

  • Products or compilations using unauthorized photos
  • Autographs or  signatures of any type
  • Unauthorized reproductions
  • Any  items that violate another’s trademarks or copyrights

Cosmetics 1.7

  • Any cosmetic products that require a prescription or a medical professional's supervision or direction for their use
  • Any opened and used products
  • Any products with tampered packaging
  • Any products that don't comply with Health Canada requirements including labelling
  • Expired products
  • Products containing controlled substances
  • Testers
  • Any products that contains an ingredient that is prohibited or restricted in quantities above acceptable concentration in accordance with the Health Canada Cosmetic Ingredient Hotlist, as updated from time to time

Currency 1.8

  • Bullion
  • Counterfeit coins, bank notes, bonds, money orders, securities, stamps, and equipment use to make those items
  • Securities, credit, notes, liens, portions of ongoing business, insurance, non- cancelled collectible stock certificates
  • Provincial or federal assistance benefits
  • Prepaid access products that provide access to funds, such as physical or digital gift cards

Digital Goods 1.9

  • All digital products, including, but not limited to, gift cards, currency, eBooks, games, movies, songs
  • All digitally delivered products

Drugs & Medical Devices 1.10

  • Controlled substances
  • Drug paraphernalia
  • Illegal drugs and narcotics
  • Any product containing a substance listed in Schedules I, II, III, IV or V of the Controlled Drugs and Substances Act or the regulations thereunder
  • Products that are subject to regulatory action or criminal enforcement
  • Drugs, devices, or other products that require prescription or medical professional's supervision or direction for their use
  • Products that do not have the required regulatory approvals
  • Products that have been recalled
  • Products that contain deer antler velvet or ingredients derived from sharks, whales, dolphins, or porpoises
  • Products that simulate the effects of any illegal drug
  • Syringes with and without needles
  • Veterinary drugs and devices

Electronics 1.11

  • Any products not certified with Innovation, Science and Economics Development Canada
  • Jammers of any kind, including cell, GPS, radar, WiFi
  • Police cameras or other detection sources
  • Products designed to affect traffic signals or block detection by red light cameras
  • Fishing net buoys operating on radio frequencies assigned to Automatic Identification Systems (AIS)
  • Any device(s) that replace existing technology in a video game or game console
  • Modified game consoles and games
  • Any boot disk, card, emulator, or loader
  • Hardware, software, or books that enable the circumvention of copy-protected digital products
  • Import converters
  • Power amplifiers compatible with CB radios
  • Satellite and cable TV descramblers
  • DVD duplicators that circumvent protections against copyright infringement
  • Blu-ray players altered to disable region coding
  • Cell phone unlocking devices
  • Jailbroken cell phones

Food 1.12

  • Foods deemed unsafe or adulterated (e.g., recalled food items)
  • Expired food
  • Foods that contain drug claims
  • Infant formula
  • Fresh food
  • Non-shelf stable food that requires refrigeration
  • Any products that are not labelled or packaged as required by the Food and Drugs Act and the regulations thereunder
  • Any product prohibited from being imported into or are subject to trade or import restrictions in Canada
  • Dragees or similar inedible food decorations
  • Sellers of food products must be a manufacturer, importer or distributor.

Funeral 1.13

  • Any non-pet funeral items, including caskets, funeral urns and grave markers

Hazardous 1.14

  • Any chemical substance or compound that is intended for commercial, industrial, or professional use only and is not available for general consumer purchase
  • Products prohibited from sale by Environment Canada or other regulatory agency due to its hazardous status
  • Explosives
  • Fully regulated items
  • Radioactive or contaminated material
  • Fireworks

Home 1.15

  • Padded baby crib bumpers, padded crib liners
  • Home Magnetics products

Illegal 1.16

  • Any products encouraging or enabling illegal activity
  • Any products that violate applicable laws
  • Any products that contain viruses, trojan horses, spyware or malicious code
  • Stolen or counterfeit products
  • Any products not able to be sold in Canada due to Canadian sanction legislation

Infringing Products 1.17

  • Products that violate or infringe upon any intellectual property right or other third party right

Jewelry 1.18

  • Jewelry that does not comply with applicable laws or regulations
  • Jewelry containing clarity-enhanced white diamonds or diamonds that do not comply with the Kimberly Process Certification Scheme
  • Loose gemstones
  • Jewelry that contains conflict minerals

Miscellaneous – Unsafe 1.19

  • Infant Neck Floats
  • Solar Eclipse Glasses
  • Any products listed on Schedule 2 of the Canada Consumer Product Safety Act

Offensive 1.20

  • Products that display explicit nudity or vulgar language
  • Products that contain obscene material, sexually suggestive or pornography
  • Products that contain nude or partially nude images of minors
  • Products that either portray, glorify or promote in an insensitive way:
    • animal cruelty
    • any historical or news events
    • criminal or illegal activity
    • derogatory stereotyping based on race, ethnicity, gender, sexual orientation, religion, or nationality
    • hatred
    • intolerance
    • natural or man-made disaster(s)
    • tragedy
    • violence
  • Products marketed to or targeted at kids or teenagers that are not age appropriate

Plants, Plant Products, Seeds 1.21

  • Illegal plants, plant products, or seeds
  • Plants, plant products, or seeds subject to federal, provincial, or local government quarantine or other restriction
  • Plants, plant products, or seeds that are considered to be a controlled substance
  • Pesticides that are not registered or licensed (if applicable) by Health Canada

Plastic 1.22

  • Plastic products, including a product’s plastic package or packaging component, that are labeled or marketed as ‘biodegradable’, ‘degradable’, ‘compostable’, ‘decomposable’ or any form of these terms 

Police and Military Grade Products 1.23

  • Badges of any kind, whether real or reproductions, including concealed weapons permit, government agency or department, TSA, private security company, private investigator, special event, and movie prop badges
  • Badge patches
  • Law enforcement ID cards or credentials
  • Pepper spray/mace
  • Stun batons, Tasers, and disguised stun guns
  • Tear gas
  • Weapons designed to be concealed
  • Bulletproof gear

Recalled Items  1.24

  • Any product that has been or currently is subject to a recall

Restricted 1.25

  • Any product that is age-restricted by law
  • Any products that in Walmart’s discretion are not appropriate for sale including, but not limited to:
    • adult products that do not comply with Walmart standards
    • custom content (e.g. imagery, text) products including but not limited to apparel, home décor, accessories
    • gambling products
    • government-issued documents and products
    • military and police related items
    • novelty lighters
    • refurbished products that do not comply with Walmart standards
    • specific products or brand names
    • surveillance device(s) and equipment
  • Any product that cannot be sold in all provinces and territories in Canada under applicable laws
  • Any Walmart or Sam’s Club Private Label or Exclusive product

Software 1.26

  • Beta codes
  • Beta keys
  • Beta software
  • OEM software
  • Recovery software (bundled or stand-alone)
  • Refurbished software that is not preloaded on refurbished hardware

Tickets 1.27

  • Tickets (digital or physical) to events of any kind.

Tobacco 1.28

  • Cigars
  • Cigarettes
  • E-cigarettes
  • Other tobacco/nicotine products including collectible tobacco and collectible tobacco products

Toys 1.29

  • Any product that does not meet the safety and compliance requirements of the Canada Consumer Product Safety Act and the regulations thereunder including the Toys Regulation, Surface Coating Materials Regulations, Phthalates Regulations and Consumer Products Containing Lead (Contact with Mouth) Regulations
  • Children’s jewellery that contain unacceptable levels of lead or migratable lead

Weapons – Game Guns and Projectiles 1.30

  • Airsoft, air guns, BB guns, pellet guns, paintball guns, blow guns or dart guns, replica/imitation guns, or any part used to build, update or enhance a game gun
  • Sling Shots
  • Ammunition of any type (including pellet, BB, air gun, paintball, sling shot ammunition) or any product used to create ammunition
  • Accessories used to enhance firepower
  • Any accessory containing a visual-spectrum laser
  • Grenades and grenade launchers of any type (including airsoft and paintball)
  • Golf ball launchers or toothpick crossbows

Weapons – Firearms 1.31

  • Firearms of any type or individual parts used to build, update, or enhance a firearm
  • Ammunition of any type or any product used to create ammunition
  • All varieties of clips and magazines
  • Speedloaders
  • Any firearm accessory used to enhance firepower including muzzle brakes, bump stocks, rails, barrel shrouds, forward pistol grips, and threaded barrels for semiautomatic pistols
  • Bayonets
  • Gun powder and explosive targets
  • Firearm frames, receivers, firearm kits, assault weapon parts/accessories/instructions/blueprints (even if they can be used with non-assault weapons)
  • Any product associated with assault weapons
  • Grenades and grenade launchers of any type
  • Pistol conversion kits
  • Accessories used to conceal sound or sight of firearm shot including silencers, flash suppressors, muzzles, suppressors
  • Products commonly used to make silencers

Weapons – Non-projectile 1.32

  • Axes and machetes marketed as weapons that are not purely ornament and are not designed for home improvement, hunting, camping, or other similar recreational use
  • Balisong, butterfly, gravity, automatic, out the front, paratrooper, push dagger, switchblade (and replica/imitation switchblades), stiletto, shobi-zue or slasher knives, boot knives or any knives that are hidden or disguised
  • Brass knuckles, leaded canes or other leaded sticks, nightsticks/billy clubs, nunchuks, saps/blackjacks, kunsari-fundo, sansetsukon, throwing stars
  • Claws or spikes that attach to the shoe, other clothing item, or any body part
  • Sword canes and swords that are not purely ornamental and are marketed as ready for use as a weapon
  • Weapons designed to be concealed

Additional Product Restrictions

Pre-Approval Restrictions

Items in the following categories require pre-approval from Walmart before Sellers may offer them on Walmart Marketplace Canada. New brands or categories may be added at a future date.

 

Categories

Pre-Approval Details

  • Fragrance
  • Luxury Brands
  • Software
  • Cell Phones and Accessories
  • Halloween and select seasonal products
  • Custom Content
  • Baby
  • Fire detection and suppression
  • Wireless transmitters and monitoring system
  • Grocery
  • Pets
  • Sellers may apply for approval to offer these categories and brands by contacting Partner Support using the categories: Items/Inventory > My item is unpublished. Include a list of the brands or items you wish to sell.
  • Approvals will be granted for specific brands or items within these categories.
  • Approval could be retracted if there is a legal claim related to these categories, and other policy violations in general could influence approval decision.

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